HubSpot is a customer platform consisting of six premium products — Marketing Hub, Sales Hub, Service Hub, Content Hub, Operations Hub, and Commerce Hub — all connected by HubSpot’s Smart CRM, an AI-powered system of record that unifies customer data across your teams. Below, you’ll find a high-level description of each product, a list of features associated with each product package, and any limits that apply.
Smart CRM
Solutions to Your Top Smart CRM Challenges
HubSpot’s CRM software is an AI-powered system of record connecting all your HubSpot products. It's customizable for your unique business needs, leverages real-time insights to make smart recommendations, and serves as the underlying database that unifies your customer data across your teams.Smart CRM features are automatically included with the purchase of the Starter, Professional, or Enterprise edition of any premium product.
Smart CRM is also available to purchase as a standalone product, available in three editions — Starter, Professional, or Enterprise. There is also select CRM functionality in our free tools.
Experiment with elements of the user and customer experience before deploying them live within your production account.
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One standard sandbox. Import up to 200K records per type: contacts, companies, deals, tickets, custom objects, carts, invoices, marketing events, and orders. In workflows, enroll up to 100K records per day per sandbox.
Sensitive Data
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Intent signals
Intent signals
Track your highest-value companies and contacts. Enriching them with signals that can include funding announcements, high-intent page visits, and job changes.
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Data quality overview
Data quality overview
Monitor your CRM data health and take quick action to fix duplicates, formatting issues, and missing data from one centralized place that keeps your teams and AI working with clean, reliable information.
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Scan account for data quality issues every 2 weeks.
Scan account for data quality issues every 2 weeks.
Scan account for data quality issues every 2 weeks.
Duplicate management
Duplicate management
Use artificial intelligence to identify and merge duplicate records.
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AI-powered data formatting recommendations
AI-powered data formatting recommendations
Use AI to keep your CRM data clean, consistent, and reliable.
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Custom properties
Custom properties
Associate specific data points with contacts, companies, and deals.
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1,000 custom properties per object.
1,000 custom properties per object.
1,000 custom properties per object.
Calculated properties
Calculated properties
Create fields that roll up data from other fields. Calculate things like commissions and splits.
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40 calculated properties
200 calculated properties
Smart properties
Smart properties
Leverage AI to research and answer questions about company records, sourcing information from across the internet.
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Field-level permissions
Field-level permissions
Disable the editing of specific properties for certain reps to keep your team efficient and your database clean.
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Breeze data agent (Beta)
Breeze data agent
Requires Sales Seat
Allows Sensitive Data in Enterprise
Enrichment Feature
Research and answer custom questions about your customers with an AI-powered data agent that analyzes your CRM, calls, emails, documents, and the web — giving you insights you need without the manual work. Breeze data agent consumes HubSpot Credits.
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Enrich custom company properties with AI.n10 HubSpot Credits per enriched record.
Trigger workflow actions to analyze, summarize, and categorize data from enrolled records. Trigger and populate data in data studio.n10 HubSpot Credits per enriched record.
Trigger workflow actions to analyze, summarize, and categorize data from enrolled records. Trigger and populate data in data studio.n10 HubSpot Credits per enriched record.
Data Agent
Data Agent
The HubSpot Data Agent allows customers to create custom transformations of their data. Think of it as a data operations power tool that lets users use the power of LLMS to improve their CRM data at scale.
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10 HubSpot Credits per enriched record.
10 HubSpot Credits per enriched record.
10 HubSpot Credits per enriched record.
AI insights on CRM index pages (Beta)
AI insights on CRM index pages
Discover data insights directly on the CRM index page with AI-powered anomaly detection and optimization that surfaces recommendations contextually.
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Custom events
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, segments, workflows, and on the activity timeline. Includes codeless creation via the event visualizer.
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Limited to 500 event definitions and 30 million completions per month.
Custom objects
Custom objects
Store almost any type of data in HubSpot, including subscriptions, locations, shipments, events, and more. View custom object records, set up workflows, and run reports on the data associated with custom objects. Also available on mobile.
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Up to 10 object definitions, 1,000,000 total custom object records, and 50 custom object pipelines.
Contact enrichment
Contact enrichment
Enrich contact records with key attributes like role, employer, location, social media links, and more.
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Object Tags
Object Tags
Create rules that automatically apply color-coded tags to objects in your subscription, appearing on the board view, table view, and record page.
Keep track of deals and predict future revenue based on how likely they are to close.
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2 deal pipelines
15 deal pipelines
100 deal pipelines
Shared inbox
Shared inbox
Set up a shared inbox — for all incoming email and live chats — that your whole team can work from, easily managing 1-to-1 communications at scale.
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Limited to 1 inbox
Up to 100 inboxes
Up to 200 inboxes
Reporting dashboard
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
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30 dashboards, 50 reports per dashboard
325 dashboards, 50 reports per dashboard.
100 dashboards, 50 reports per dashboard
Custom reporting
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
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Up to 100 custom reports and 10 million events per custom reporting query
Up to 500 custom reports and 100 million events per custom reporting query
Projects
Projects
Manage projects in the same place your customer data lives and your go-to-market team already works.
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Breeze Assistant
Breeze Assistant
An AI-powered assistant available everywhere you go in HubSpot. With Breeze Copilot, you can get personalized insights and recommendations about leads, customers, and engagements; generate content; and get routine tasks done quickly in your HubSpot Smart CRM.
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User management
User management
Add new users, or deactivate or remove existing users from your HubSpot account.
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Permission sets
Permission sets
Quickly configure user permissions, such as access to marketing and website tools.
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Permission templates only.
Permission templates only.
Customize and save your own permission sets
Teams
Teams
Organize your users into teams, based on region, business unit, product line, or more. Assign marketing assets and database records to teams. And get regular team performance reports too.
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Up to 10 teams
Up to 300 teams plus ways to organize them
Admin notifications management
Admin notifications management
Set up default notifications for all users in your account, or create notification profiles by role.
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Log in as another user
Log in as another user
Allow HubSpot users with super admin permissions to temporarily sign in as a different user.
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Presets
Presets
As an admin, easily configure users and teams within your HubSpot account. Create email signatures, manage notifications, and choose defaults such as home screen, dashboard, language, and date and number format.
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Up to 5 presets.
Up to 100 presets.
Custom user permissions
Custom user permissions
Set and edit the level of access for each new or existing user. Control what tools they can use and whether they can view, edit, or communicate with different object records. Manage access to select CRM activities to establish operating boundaries. At any time, export and view all users and their permissions.
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User object custom properties
User object custom properties
View, customize, and manage user properties and preferences for every user in your HubSpot account.
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Single sign-on
Single sign-on
Let users sign in to HubSpot using single sign-on credentials, making it easy for them to log in while enhancing security and your control over who has access.
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Organize teams
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
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Up to 300 teams
Standard CRM interface configuration
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
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Create up to 10 custom tabs on record pages.
Create up to 1,000 team views across record pages and preview sidebars, up to 50 views on index pages per user, and up to 10 custom tabs.
Create up to 1,000 team views across record pages and preview sidebars, up to 50 views on index pages per user, and up to 10 custom tabs.
HubSpot mobile app
HubSpot mobile app
Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.
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Organize teams
Organize teams
Organize users on multiple levels based on team, region, business unit, brand, or any other dimension, to suit the way your business works.
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Up to 300 teams
Standard CRM interface configuration
Standard CRM interface configuration
Match the layout of your CRM data to your team's needs by configuring existing elements of the CRM interface.
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Create up to 10 custom tabs on record pages.
Create up to 1,000 team views across record pages and preview sidebars, up to 50 views on index pages per user, and up to 10 custom tabs.
Create up to 1,000 team views across record pages and preview sidebars, up to 50 views on index pages per user, and up to 10 custom tabs.
Breeze Customer Agent
Breeze Customer Agent
Answer customer questions instantly with an always-on AI-powered customer agent that you can train in minutes using the content you already have. Breeze customer agent consumes HubSpot Credits.
Keep your Salesforce and HubSpot data in sync and up-to-date.
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500 field mappings 10,000 Salesforce owners 1 account
500 field mappings 10,000 Salesforce owners 1 account
Salesforce custom object sync
Salesforce custom object sync
Map Salesforce custom objects to HubSpot custom objects, and sync data one way from Salesforce into HubSpot.
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Slack integration
Slack integration
Create tasks, get notifications, see and share contacts -- directly in Slack. No more switching between tools.
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CRM Import
CRM Import
Allows users to efficiently bulk upload and update various CRM records and activities (like contacts, companies, deals, and notes) from spreadsheets, with intelligent mapping and deduplication features.
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Up to 500 imports/day, 10M rows/day via UI, and 80M rows/day via API
Up to 500 imports/day, 10M rows/day via UI, and 80M rows/day via API
Up to 500 imports/day, 10M rows/day via UI, and 80M rows/day via API
Marketing Hub
Solutions to Your Top Marketing Challenges
HubSpot’s marketing automation software is designed to help you generate leads and automate marketing to drive growth. It offers the tools you need to increase revenue through high-quality leads, save time and resources, and measure and optimize campaigns — all on one powerful, easy-to-use platform. Marketing Hub is available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
Marketing Contacts: Marketing contacts can be sent marketing emails and be targeted with ads manually or with automation if it’s included in your subscription.
Non-Marketing Contacts: Non-marketing contacts cannot be sent marketing emails and cannot be targeted with ads.
You can designate contacts as marketing contacts at any time, and your changes will take effect immediately. You can also designate contacts as non-marketing contacts at any time. However, those changes will take effect only at the start of the following month or your contract renewal date — whichever comes first — and your contact tier pricing cannot be downgraded until your contract renewal date. If you exceed your marketing contacts tier at any time, you will be billed immediately. The fee for marketing contacts is a blended rate based on the number of contacts purchased and the applicable rates.
Manage and collaborate on your campaigns in a single view.
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Campaign reporting
Campaign reporting
Group specific pieces of content into a campaign and understand how each marketing email, paid ad, and more is helping you reach your goals.
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5,000 campaigns per account
10,000 campaigns per account
Email marketing
Email marketing
Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.
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5x marketing contact tier email send limit per calendar month. Connect and authenticate an email sending domain. Remove HubSpot branding
10x marketing contact tier email send limit per calendar month Remove HubSpot branding Additional features
20x marketing contact tier email send limit per calendar month Remove HubSpot branding Additional features
Email approvals
Email approvals
Require or request approval before sending a marketing email.
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Programmable email [Beta]
Programmable email [Beta]
Dynamically generate email content at scale using data stored in HubDB and your HubSpot CRM.
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Includes email marketing content powered by CRM object data.
Includes email marketing content powered by CRM object or HubDB data.
A/B testing
A/B testing
Run A/B tests on landing pages and website pages to hone in on the best performing variations in copy and design.
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Smart content for marketing email
Smart content for marketing email
Personalize your readers’ experiences by displaying different versions of your content based on CRM data, ad source, query parameters, and more.
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Marketing email single send API
Marketing email single send API
Incorporate externally-hosted data into your HubSpot marketing emails. Automatically associate emails with existing HubSpot contact records, create new contact records for new email recipients, and trigger email sends from external events.
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AI email template upload (Beta)
AI email template upload
Use AI to quickly transform external email designs into HubSpot-compatible drag-and-drop templates that are fully editable and supported by core HubSpot email design elements.
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100 template uploads per account per month.
100 template uploads per account per month.
Advanced personalization
Advanced personalization
Create personalized experiences with dynamic content across channels powered by CRM objects, programmable content, and more.
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Includes email marketing content powered by HubDB tables.
Email automation
Email automation
Segment and personalize your marketing with automated email nurturing.
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Up to 10 automated actions
Unlimited actions, plus omni-channel marketing automation
Unlimited actions, plus omni-channel marketing automation
Email send time optimization (Beta)
Email send time optimization
Send emails at the optimal time for each recipient, maximizing email engagement based on past interactions.
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Email health reporting
Email health reporting
Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.
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Limited features
Additional features
Additional features
Messaging Insights (Beta)
Messaging Insights
Automated insights for high and low performing marketing messaging that help ensure optimal engagement
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Custom events
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, segments, workflows, and on the activity timeline. Includes codeless creation via the event visualizer.
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Limited to 500 event definitions and 30 million completions per month.
Event Visualizer
Event Visualizer
Capture important behaviors from your website or app, and track purchasing patterns and intent signals unique to your business — all without a developer. Use these events for behavioral segmentation and targeting, automation, and reporting.
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Cookie Management Tools
Cookie Management Tools
Create and manage cookie banners on your website to capture tracking consent from your website visitors.
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Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Create up to 100 consent banners with different geotargeting rules, languages, and banner templates. Includes support for GPC signals. Allow visitors to update their consent preferences with the cookie settings button. Remove HubSpot branding.
Reporting dashboard
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
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30 dashboards, 50 reports per dashboard
325 dashboards, 50 reports per dashboard.
100 dashboards, 50 reports per dashboard
Website traffic analytics
Website traffic analytics
See how your content is performing with detailed filters, like bounce rate, average time on page, and more.
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Standard web analytics dashboard
Customizable website traffic analytics
Customizable website traffic analytics
Multi-touch revenue attribution
Multi-touch revenue attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact to revenue. Measure success across seven different multi-touch attribution models.
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Track up to 10,000 logged interactions per contact
Customer journey analytics
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
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Each report can include up to 15 stages (with 1-5 events per stage, up to a max of 15 unique events) and is limited to 60 months of data or 20 million events (whichever comes first).
Custom reporting
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
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Up to 100 custom reports and 10 million events per custom reporting query
Up to 500 custom reports and 100 million events per custom reporting query
SEO analytics
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they’re ranking for.
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Google Search Console integration
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
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Google Search Console integration
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
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User management
User management
Add new users, or deactivate or remove existing users from your HubSpot account.
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Limit access to content and data
Limit access to content and data
Give teams different permissions for your emails, forms, CTAs, lists, or workflows, based on role, region, and more, so they can only see and edit content relevant to them.
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Limit access to content and data
Limit access to content and data
Give teams different permissions for your emails, forms, CTAs, lists, or workflows, based on role, region, and more, so they can only see and edit content relevant to them.
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Omni-channel marketing automation
Omni-channel marketing automation
Use intuitive visual workflows and bot builders to create robust, automated campaigns across email, social media, ads, your website, and chat. Leverage HubSpot integrations to create campaigns across many other channels.
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Up to 300 workflows for 10 teams.
Up to 1,000 workflows for 300 teams, with the ability to leverage behavioral events and predictive lead scoring. Also includes workflow health monitoring.
Journey automation (Beta)
Journey automation
Build and report on automated, multi-stage customer journeys that adapt to individual behaviors, providing personalized experiences that drive stronger relationships and revenue.
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Up to 10 journeys and 10 stages per journey.
Reporting dashboard
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
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30 dashboards, 50 reports per dashboard
325 dashboards, 50 reports per dashboard.
100 dashboards, 50 reports per dashboard
Website traffic analytics
Website traffic analytics
See how your content is performing with detailed filters, like bounce rate, average time on page, and more.
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Standard web analytics dashboard
Customizable website traffic analytics
Customizable website traffic analytics
Multi-touch revenue attribution
Multi-touch revenue attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact to revenue. Measure success across seven different multi-touch attribution models.
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Track up to 10,000 logged interactions per contact
Customer journey analytics
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
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Each report can include up to 15 stages (with 1-5 events per stage, up to a max of 15 unique events) and is limited to 60 months of data or 20 million events (whichever comes first).
Custom reporting
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
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Up to 100 custom reports and 10 million events per custom reporting query
Up to 500 custom reports and 100 million events per custom reporting query
SEO analytics
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they’re ranking for.
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Google Search Console integration
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
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Google Search Console integration
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Use social media tools to schedule and publish multimedia updates, monitor conversations and keywords, and analyze performance. Available for Facebook, Instagram, LinkedIn, YouTube, and X accounts.
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Up to 50 connected accounts, 10,000 posts per month, and post scheduling up to 3 years in advance.
Up to 300 connected accounts, 10,000 posts per month, and post scheduling up to 3 years in advance. Limit of up to 3 competitor streams connected.
Social media approvals
Social media approvals
Request, review, and manage approvals for social media content before it goes live, ensuring brand consistency and content quality.
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AEO (Beta)
AEO
Track how often your brand is mentioned on answer engines like ChatGPT, understand competitive gaps, and get recommendations to improve brand visibility in AI-generated responses.
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Get started with 25 prompts, each run daily across 3 engines, for 2,500 answers per month. Purchase the AEO Answers Limit Increase for additional prompts and tracking volume.
Get started with 50 prompts, each run daily across 3 engines, for 5,000 answers per month. Purchase the AEO Answers Limit Increase for additional prompts and tracking volume.
CTAs
CTAs
Create embedded and pop-up calls-to-action (CTAs) that match the look and feel of your website and guide visitors toward conversion points. Use personalization to reach different target audiences with the right message, and track visitor actions across multiple web pages.
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Does not include custom targeting by device type, country, referral URL, etc.
Includes custom targeting by device type, country, referral URL, and more.
Includes custom targeting by device type, country, referral URL, and more.
Multi-account management
Multi-account management
Manage your organization's HubSpot accounts in one place with asset copying, workflow automation, unified reporting, and data mirroring. Built for organizations with independent businesses or strict data separation needs who want cross-account collaboration.
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Connect up to 30 total accounts to manage within your organization. Requires Marketing Hub Enterprise for at least one account, and any Professional or Enterprise subscription for each connected account. All connected accounts are required to be in the same data hosting location.
Lead scoring
Lead scoring
Build fit and engagement scores based on individual and/or company-level behavior, campaign interactions and demographic data. Leverage reporting and predictive AI to improve score quality.
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Up to 5 scores.
Includes AI recommendations. Up to 50 scores.
Ad management
Ad management
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.
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All available ad types 5 audiences
Ad conversion events
Ad conversion events
Create events that will sync your CRM lifecycle stage changes to your ad accounts to optimize the delivery of your ads across networks.
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Up to 50 synced events to ad accounts
Up to 100 synced events to ad accounts
Ad retargeting
Ad retargeting
Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.
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All available ad types 2 audiences
All available ad types 5 audiences
All available ad types 15 audiences
Simple ad automation
Simple ad automation
Create simple workflows for ad campaign creation and management, such as adding contacts who have interacted with an ad campaign to a list, and sending them a follow-up email.
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1 simple workflow per form, with up to 10 actions.
Unlimited simple workflows per form, with unlimited actions.
Unlimited simple workflows per form, with unlimited actions.
Forms
Forms
Create standalone, embedded, and collected forms to gather the contact details that your business needs.
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Remove HubSpot branding Additional features
Remove HubSpot branding Additional features
Remove HubSpot branding Additional features
Form automation
Form automation
Automate what happens after a form is submitted to convert and nurture leads, and triage support tickets.
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10 automated actions. Includes automating emails, creating records, and updating properties in your HubSpot database after a form is submitted.
Unlimited actions. Includes automating emails, creating records, and updating properties in your HubSpot database after a form is submitted.
Live chat
Live chat
Have 1-to-1 live chats with visitors as they browse your site, and give them the information they need to turn them into qualified leads.
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Remove HubSpot branding
Remove HubSpot branding
Remove HubSpot branding
Draggable chat widget
Draggable chat widget
Give your website visitors the option to drag the chat widget from its preset location (bottom left or bottom right) to anywhere on the screen.
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Conversational bots
Conversational bots
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
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Limited features
Additional features
Additional features
Facebook Messenger integration
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
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Remove HubSpot branding
Includes advanced Messenger bot branching and advanced reporting
Includes the ability to use code snippets for custom Messenger bot actions
Logged-in visitor identification
Logged-in visitor identification
Identify logged-in website visitors when they send you a live chat message, making it easy for your team to send personalized live chat replies.
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WhatsApp integration
WhatsApp integration
Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.
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Up to 1,000 messages per month
Up to 1,000 messages per month
Breeze Customer Agent
Breeze Customer Agent
Answer customer questions instantly with an always-on AI-powered customer agent that you can train in minutes using the content you already have. Breeze customer agent consumes HubSpot Credits.
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50 HubSpot Credits per conversation
50 HubSpot Credits per conversation
CRM segments
CRM segments
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.
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Up to 50 active CRM segments and 1,000 static CRM segments. CRM segmentation criteria limited to form submission data, contact property information, and marketing email activity.
1,100 active CRM segments 1,000 static CRM segments
Up to 10 active CRM segments and 1,000 static CRM segments.
Segment analytics (Beta)
Segment analytics
Understand the journey, makeup, and activation insights of your various audience segments with tools and reports that compare performance from one group to another, identify overlaps across each segment, and show segment engagement from each omni-channel tool.
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Web visitor segments (Beta)
Web visitor segments
Create cohorts of your web visitor data that allow you to analyze specific groups of users, sessions, or events. Visitor segments provide a more granular view of your website traffic and user behavior, enabling deeper insights and opportunities for personalization.
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AI Segment Suggestions (Beta)
AI Segment Suggestions
Get AI-powered recommendations for audience segments to target based on your marketing goals.
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Lookalike Lists (Beta)
Lookalike Lists
Use HubSpot's AI, Breeze, to generate brand new lists of ideal customers by analyzing your existing lists to identify other contacts who share similar attributes and actions.
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Filter insights in segments (Beta)
Filter insights in segments
Get helpful statistics about the makeup of each filter as you build audience segments.
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Sales Hub
Solutions to Your Top Sales Challenges
HubSpot's sales software includes a full suite of tools that aim to boost your productivity, shorten deal cycles, and make your sales process more human-friendly — without adding to your workload. Your whole sales team will have the tools they need to book more meetings and close more deals, with a whole lot less work. Sales Hub is available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
Leverage company-based automation with ABM tools such as properties, templates, and out-of-the-box reports.
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Breeze Customer Agent
Breeze Customer Agent
Answer customer questions instantly with an always-on AI-powered customer agent that you can train in minutes using the content you already have. Breeze customer agent consumes HubSpot Credits.
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50 HubSpot Credits per conversation
50 HubSpot Credits per conversation
HubSpot mobile app
HubSpot mobile app
Work from anywhere with the HubSpot mobile app. Highlights include business card scanning, caller ID, and more. Available for iOS and Android.
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Calling
Calling
Place outbound calls from your HubSpot account, and receive inbound calls in your browser or forward them to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number.
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500 minutes
3,000 minutes
12,000 minutes
Interactive Voice Response
Interactive Voice Response
Use interactive voice response (IVR) to automate call management, reduce wait times, and improve the customer experience through customized routing.
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Call recording and transcription
Call recording and transcription
Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.
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750 hours of transcription per account per month.
1,500 hours of transcription per account per month.
HubSpot-provided phone numbers
HubSpot-provided phone numbers
Leverage first-party phone numbers to receive inbound calls or make outbound calls.
Compare Tiers
1 phone number. Not supported in all countries.
Up to 3 phone numbers. Not supported in all countries.
Up to 5 phone numbers. Not supported in all countries.
Coaching Playlists
Coaching Playlists
Save your exemplary call recordings into playlists that help you upskill your reps at scale.
Compare Tiers
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1-to-1 email
1-to-1 email
Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.
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HubSpot branding removed
HubSpot branding removed
HubSpot branding removed
Email templates
Email templates
Save and reuse your most helpful emails. Share them with your team for faster and more consistent customer communication.
Compare Tiers
5,000 templates
5,000 templates
5,000 templates
1:1 video messaging
1:1 video messaging
Create help videos for customers with your laptop camera or screen-sharing tool. Add them to emails and tickets, or embed them in your HubSpot knowledge articles. All from inside your HubSpot account.
Compare Tiers
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Canned snippets
Canned snippets
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
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Up to 5,000 snippets
Up to 5,000 snippets
Up to 5,000 snippets
Sales email frequency controls
Sales email frequency controls
Adjust the volume and rate at which emails can be sent through the HubSpot Smart CRM by users' personal, connected email accounts.
Compare Tiers
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Canned snippets
Canned snippets
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Compare Tiers
Up to 5,000 snippets
Up to 5,000 snippets
Up to 5,000 snippets
LinkedIn Sales Navigator and CRM Sync integrations
LinkedIn Sales Navigator and CRM Sync integrations
Use the LinkedIn Sales Navigator integration to get LinkedIn insights and send Inmail messages directly via your HubSpot contact records. Use the supplemental LinkedIn CRM Sync to get access to automatic activity logging, data validation, two-way data sync, and ad revenue attribution reporting.
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Sequences
Sequences
Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, A/B test different messaging, remind yourself of important follow-up tasks, send InMail and connection requests on LinkedIn, and more.
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5,000 sequences per account, and up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription.
5,000 sequences per account, and up to 1,000 email sends/user/day. Includes the ability to trigger sequences via workflows.
Live chat
Live chat
Have 1-to-1 live chats with visitors as they browse your site, and give them the information they need to turn them into qualified leads.
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Remove HubSpot branding
Remove HubSpot branding
Remove HubSpot branding
Conversational bots
Conversational bots
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
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Limited features
Additional features
Additional features
Facebook Messenger integration
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
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Remove HubSpot branding
Includes advanced Messenger bot branching and advanced reporting
Includes the ability to use code snippets for custom Messenger bot actions
Facebook Messenger integration
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Compare Tiers
Remove HubSpot branding
Includes advanced Messenger bot branching and advanced reporting
Includes the ability to use code snippets for custom Messenger bot actions
Sales automation
Sales automation
Automate your sales process and cut time-consuming operational tasks.
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Trigger tasks and email notifications when deals change stages.
Up to 300 fully customizable workflows.
Up to 1,000 fully customizable workflows, with the ability to trigger sequences. Also includes quote-based workflows and workflow health monitoring.
Lead scoring
Lead scoring
Build fit and engagement scores based on individual and/or company-level behavior, campaign interactions and demographic data. Leverage reporting and predictive AI to improve score quality.
Compare Tiers
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Up to 5 scores.
Includes AI recommendations. Up to 50 scores.
Sales automation
Sales automation
Automate your sales process and cut time-consuming operational tasks.
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Trigger tasks and email notifications when deals change stages.
Up to 300 fully customizable workflows.
Up to 1,000 fully customizable workflows, with the ability to trigger sequences. Also includes quote-based workflows and workflow health monitoring.
Measure your team's performance on a granular level using different types of time-based goals.
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Limited features
Template goals
Template and custom goals
Playbooks
Playbooks
Build a library of resources and guides for your team to follow. Automatically surface recommended content to your team, right when they need it.
Compare Tiers
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Create up to 5 playbooks, and capture notes in playbooks
Create up to 5,000 playbooks. Embed properties or capture notes in playbooks.
Reporting dashboard
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
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30 dashboards, 50 reports per dashboard
325 dashboards, 50 reports per dashboard.
100 dashboards, 50 reports per dashboard
Sales analytics
Sales analytics
A collection of fully customizable, out-of-the-box reports that you can edit and save to your dashboards. Sales analytics reports give you insight into the overall health of your sales pipeline so you can coach your team and improve outcomes over time.
Compare Tiers
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Deal journey analytics
Deal journey analytics
Get visibility into your deal pipelines and see each stage’s conversion rate, where deals are skipping stages and how long they take to move between stages.
Compare Tiers
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Each report can include up to 10 stages and 10 unique steps, and is limited to 36 months of data or 20 million events (whichever comes first).
Custom reporting
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
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Up to 100 custom reports and 10 million events per custom reporting query
Up to 500 custom reports and 100 million events per custom reporting query
Deal pipeline
Deal pipeline
Keep track of deals and predict future revenue based on how likely they are to close.
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2 deal pipelines
15 deal pipelines
100 deal pipelines
Pipeline approvals for Deals
Pipeline approvals for Deals
Configure an approval process that ensures deals are reviewed and approved before they progress stages.
Compare Tiers
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Deal Summaries
Deal Summaries
Effectively manage your deals and prioritize the most impactful next-best actions.
Compare Tiers
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Smart Deal Progression (Beta)
Smart Deal Progression
Automatically surface CRM update suggestions, draft follow-up emails, and get recommended next steps based on call transcripts, meeting transcripts, and deal context, so your reps can move deals forward faster.
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Deal splits
Deal splits
Give credit to more than one user for a deal. Allocate different percentages of the total deal amount to multiple users to keep track of all their impacted revenue and give credit toward quotas.
Compare Tiers
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Meeting scheduling
Meeting scheduling
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
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1,000 personal & team meetings links Remove HubSpot branding
1,000 personal & team meetings links Remove HubSpot branding
1,000 personal & team meetings links Remove HubSpot branding
Lead Form Routing
Lead Form Routing
Use forms to qualify leads and book meetings in real time.
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Meeting Prep (Beta)
Meeting Prep
Leverage AI to help your reps prepare for upcoming conversations and execute efficient follow-up after.
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Forecasting
Forecasting
Create detailed and customized forecasts based on data from your contacts database.
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Default and custom forecasting and reporting
Default and custom forecasting and reporting, including forecasting across team hierarchies.
Documents
Documents
Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged.
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Up to 5,000 documents per account Remove HubSpot branding
Up to 5,000 documents per account Remove HubSpot branding
Up to 5,000 documents per account Remove HubSpot branding
Notetaker (Beta)
Notetaker
Use AI to automatically record, transcribe, and store every customer meeting in your HubSpot account — no manual note-taking needed. Quickly revisit conversations to stay aligned and close deals faster.
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AI transcript enrichment (Beta)
AI transcript enrichment
Automatically enrich company and contact records with firmographic and demographic insights captured from call transcripts by AI.
Compare Tiers
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Conversation intelligence
Conversation intelligence
Leverage AI to gain deep insight into the contents of your teams’ calls, with stats, insights, and call transcriptions captured for every conversation.
Compare Tiers
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Includes tracked terms.
Documents
Documents
Build a library of resources and collateral that you can easily share with customers. Get insight into when and where they are most engaged.
Compare Tiers
Up to 5,000 documents per account Remove HubSpot branding
Up to 5,000 documents per account Remove HubSpot branding
Up to 5,000 documents per account Remove HubSpot branding
Service Hub
Solutions to Your Top Service Challenges
HubSpot’s customer service software enables you to connect with customers and provide them with an exceptional customer service experience. Your customer service team will have tools to connect with customers and improve customer satisfaction. Service Hub is currently available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
Provide support at scale with an AI-powered home base, where customer support reps can engage with customers and resolve tickets from every available channel. Create advanced views, and route incoming tickets and conversations based on attributes like owner or team.
Compare Tiers
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Custom Channels API
Custom Channels API
API enables customers and partners to integrate any text-based messaging channel to HelpDesk & Inbox
Compare Tiers
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Skill-based Routing
Skill-based Routing
Routing rules that assign incoming service objects to agents with specific skills across inboxes.
Compare Tiers
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WhatsApp integration
WhatsApp integration
Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.
Compare Tiers
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Up to 1,000 messages per month
Up to 1,000 messages per month
Help Desk Spaces
Help Desk Spaces
Segment your help desk tickets by team, giving each group a structured space so your support operations stay organized and move faster.
Compare Tiers
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50 spaces
100 spaces
Facebook Messenger integration
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Compare Tiers
Remove HubSpot branding
Includes advanced Messenger bot branching and advanced reporting
Includes the ability to use code snippets for custom Messenger bot actions
SLAs
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Conditional SLAs
Conditional SLAs
As an admin, create a set of conditional service-level agreements (SLAs) that applies to new tickets from help desk-connected channels. Conditions can be based on ticket properties and/or properties of other objects associated with tickets, allowing you to customize how SLAs are applied for VIP, regional, and high-urgency customers.
Compare Tiers
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Live chat
Live chat
Have 1-to-1 live chats with visitors as they browse your site, and give them the information they need to turn them into qualified leads.
Compare Tiers
Remove HubSpot branding
Remove HubSpot branding
Remove HubSpot branding
Conversational bots
Conversational bots
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
Compare Tiers
Limited features
Additional features
Additional features
Capacity Limits
Capacity Limits
Set personalized open ticket limits per user or channel, ensuring each team member is automatically assigned a workload that reflects their tenure and capacity.
Compare Tiers
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Up to 99 active chats
Logged-in visitor identification
Logged-in visitor identification
Identify logged-in website visitors when they send you a live chat message, making it easy for your team to send personalized live chat replies.
Compare Tiers
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Draggable chat widget
Draggable chat widget
Give your website visitors the option to drag the chat widget from its preset location (bottom left or bottom right) to anywhere on the screen.
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Ticketing
Ticketing
Log customer issues as tickets. They can then be assigned to team members, organized and prioritized, and tracked in a central location.
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Knowledge base
Knowledge base
Turn your most-asked support questions into help articles that empower customers to self-serve and enable your customer agent to resolve incoming tickets.
Compare Tiers
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1 knowledge base per account with up to 2,000 articles.
100 knowledge bases per account with up to 10,000 articles.
Knowledge base single sign-on
Knowledge base single sign-on
Give authorized customers access to your company’s restricted knowledge base content using their primary login. Pairs with most third-party SSO solutions. Manage access by assigning users to specific access groups.
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Up to 2 access groups for private knowledge base (limit shared with customer portal).
Up to 100 access groups for private knowledge base (limit shared with customer portal).
Breeze Customer Agent
Breeze Customer Agent
Answer customer questions instantly with an always-on AI-powered customer agent that you can train in minutes using the content you already have. Breeze customer agent consumes HubSpot Credits.
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50 HubSpot Credits per conversation
50 HubSpot Credits per conversation
Customer portal
Customer portal
Give your customers more control over their customer service experience with a secure place to view, open, and reply to their support tickets, and access your knowledge base. Manage access by assigning users to specific access groups.
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Up to 2 access groups for customer portal (limit shared with knowledge base, and self registration is counted as 1 access group).
Up to 100 access groups for customer portal (limit shared with knowledge base, and self registration is counted as 1 access group).
Reporting dashboard
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
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30 dashboards, 50 reports per dashboard
325 dashboards, 50 reports per dashboard.
100 dashboards, 50 reports per dashboard
Service analytics
Service analytics
A collection of fully customizable, out-of-the-box reports you can edit and save to your reporting dashboards — giving you insight into your customers and support processes so you can improve outcomes over time.
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Insights dashboard
Insights dashboard
Keep track of all your customer feedback in a single dashboard, and use it view, track, and improve customer experience over time.
Compare Tiers
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Customer journey analytics
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
Compare Tiers
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Each report can include up to 15 stages (with 1-5 events per stage, up to a max of 15 unique events) and is limited to 60 months of data or 20 million events (whichever comes first).
Calling
Calling
Place outbound calls from your HubSpot account, and receive inbound calls in your browser or forward them to a personal device. Calls can be recorded and auto-logged in your HubSpot database. To receive calls, you must use a HubSpot-provided phone number.
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500 minutes
3,000 minutes
12,000 minutes
Call recording and transcription
Call recording and transcription
Gain real-time insight into calls with automatic recording and transcription to help you coach your team and gain visibility into your customer conversations.
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750 hours of transcription per account per month.
1,500 hours of transcription per account per month.
Coaching Playlists
Coaching Playlists
Save your exemplary call recordings into playlists that help you upskill your reps at scale.
Compare Tiers
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Interactive Voice Response
Interactive Voice Response
Use interactive voice response (IVR) to automate call management, reduce wait times, and improve the customer experience through customized routing.
Compare Tiers
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1-to-1 email
1-to-1 email
Send emails to individual contacts directly within the contact record, or directly within the associated company, deal, ticket, or custom object record.
Compare Tiers
HubSpot branding removed
HubSpot branding removed
HubSpot branding removed
Email templates
Email templates
Save and reuse your most helpful emails. Share them with your team for faster and more consistent customer communication.
Compare Tiers
5,000 templates
5,000 templates
5,000 templates
Canned snippets
Canned snippets
Create a bank of reusable answers for prospects' most frequently asked questions that you can quickly add to live chats or emails to save time and help prospects faster.
Compare Tiers
Up to 5,000 snippets
Up to 5,000 snippets
Up to 5,000 snippets
1:1 video messaging
1:1 video messaging
Create help videos for customers with your laptop camera or screen-sharing tool. Add them to emails and tickets, or embed them in your HubSpot knowledge articles. All from inside your HubSpot account.
Compare Tiers
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Feature
Starter edition $20/seat/mo
Professional edition $100/seat/mo
Enterprise edition $150/seat/mo
Notetaker (Beta)
Notetaker
Use AI to automatically record, transcribe, and store every customer meeting in your HubSpot account — no manual note-taking needed. Quickly revisit conversations to stay aligned and close deals faster.
Compare Tiers
—
AI transcript enrichment (Beta)
AI transcript enrichment
Automatically enrich company and contact records with firmographic and demographic insights captured from call transcripts by AI.
Compare Tiers
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—
Conversation intelligence
Conversation intelligence
Leverage AI to gain deep insight into the contents of your teams’ calls, with stats, insights, and call transcriptions captured for every conversation.
Compare Tiers
—
Includes tracked terms.
Sequences
Sequences
Automate outreach, follow-up, and time-consuming tasks. Create flows of timed personalized emails, A/B test different messaging, remind yourself of important follow-up tasks, send InMail and connection requests on LinkedIn, and more.
Compare Tiers
—
5,000 sequences per account, and up to 500 email sends/user/day. LinkedIn actions require a Sales Navigator subscription.
5,000 sequences per account, and up to 1,000 email sends/user/day. Includes the ability to trigger sequences via workflows.
Smart Deal Progression (Beta)
Smart Deal Progression
Automatically surface CRM update suggestions, draft follow-up emails, and get recommended next steps based on call transcripts, meeting transcripts, and deal context, so your reps can move deals forward faster.
Compare Tiers
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Task queues
Task queues
Power through your tasks with automated to-do lists. Set tasks to repeat automatically.
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Playbooks
Playbooks
Build a library of resources and guides for your team to follow. Automatically surface recommended content to your team, right when they need it.
Compare Tiers
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Create up to 5 playbooks, and capture notes in playbooks
Create up to 5,000 playbooks. Embed properties or capture notes in playbooks.
Meeting scheduling
Meeting scheduling
Share a link with customers that lets them see when you're free and book meetings with you, cutting out those tedious 'what time works best for you' emails.
Compare Tiers
1,000 personal & team meetings links Remove HubSpot branding
1,000 personal & team meetings links Remove HubSpot branding
1,000 personal & team meetings links Remove HubSpot branding
Customer feedback surveys
Customer feedback surveys
Gather customer feedback via CSAT (customer satisfaction), NPS (Net Promoter Score), and CES (customer effort score) surveys. Use this feedback to improve and grow your business.
Compare Tiers
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50 NPS surveys, 50 CES surveys, and 100 CSAT surveys
50 NPS surveys, 50 CES surveys, and 100 CSAT surveys
Custom surveys
Custom surveys
Solicit the feedback you need for your unique product or service, and deepen your customer relationships.
Compare Tiers
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100 custom surveys. Add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey as a link in an email.
100 custom surveys. Add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey as a link in an email.
Post-chat feedback
Post-chat feedback
Send customer satisfaction (CSAT) surveys to customers through live chat or chatbots to collect instant feedback on your chat engagements.
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Feedback Topics
Feedback Topics
Analyzes and tracks feedback themes from a wide variety of sources including survey responses, meeting and call transcripts and more
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This feature does not use HubSpot Credits at this time.
This feature does not use HubSpot Credits at this time.
Goals
Goals
Measure your team's performance on a granular level using different types of time-based goals.
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Limited features
Template goals
Template and custom goals
Customer success workspace
Customer success workspace
A centralized place to oversee post-sales customer management that helps customer success reps stay focused and drive retention.
Compare Tiers
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Health Scores
Health Scores
Build scores based on company- and/or individual-level behavior and demographic data to measure the state of your customer relationships. Leverage reporting and automation to monitor and respond to these scores.
Compare Tiers
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50 scores
50 scores
Projects
Projects
Manage projects in the same place your customer data lives and your go-to-market team already works.
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Customer feedback surveys
Customer feedback surveys
Gather customer feedback via CSAT (customer satisfaction), NPS (Net Promoter Score), and CES (customer effort score) surveys. Use this feedback to improve and grow your business.
Compare Tiers
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50 NPS surveys, 50 CES surveys, and 100 CSAT surveys
50 NPS surveys, 50 CES surveys, and 100 CSAT surveys
Custom surveys
Custom surveys
Solicit the feedback you need for your unique product or service, and deepen your customer relationships.
Compare Tiers
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100 custom surveys. Add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey as a link in an email.
100 custom surveys. Add unlimited questions, use diverse question types (star ratings, radio select, text fields), and easily share your survey as a link in an email.
Post-chat feedback
Post-chat feedback
Send customer satisfaction (CSAT) surveys to customers through live chat or chatbots to collect instant feedback on your chat engagements.
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Feedback Topics
Feedback Topics
Analyzes and tracks feedback themes from a wide variety of sources including survey responses, meeting and call transcripts and more
Compare Tiers
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This feature does not use HubSpot Credits at this time.
This feature does not use HubSpot Credits at this time.
Content Hub
Solutions to Your Top Content Challenges
HubSpot’s AI-powered content marketing software helps you create and manage content to fuel the entire customer journey — all in one place. It offers the tools you and your developers need to create personalized content journeys that drive engagement, and manage content assets at scale. Content Hub is available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
HubSpot's operations software includes a full suite of tools that enables you to connect your apps, sync and clean customer data, and automate every process for an efficient business and a friction-free customer experience. Operations Hub is available in three editions — Starter, Professional, and Enterprise — with select functionality in our free tools.
Automatically sync data two ways between HubSpot and dozens of popular third-party apps. Only available for select HubSpot-built integrations.
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Data studio (Beta)
Data studio
Build powerful datasets using data from external sources and your HubSpot CRM, then activate your data instantly across segments, workflows, and reports.
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This feature uses HubSpot Credits.
This feature uses HubSpot Credits.
Data Warehouse Integrations
Data Warehouse Integrations
Share data from HubSpot with your Snowflake account.
Compare Tiers
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Feature
Starter edition $20/seat/mo
Professional edition $20/seat/mo
Enterprise edition $20/seat/mo
Duplicate management
Duplicate management
Use artificial intelligence to identify and merge duplicate records.
Compare Tiers
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Programmable automation
Programmable automation
Build custom workflow actions with code to automate complex business processes, integrate with third-party platforms, and improve your customer experience.
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Data health trends
Data health trends
Monitor changes in property fill rate, data sources, duplicates, and more.
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Data Agent
Data Agent
The HubSpot Data Agent allows customers to create custom transformations of their data. Think of it as a data operations power tool that lets users use the power of LLMS to improve their CRM data at scale.
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10 HubSpot Credits per enriched record.
10 HubSpot Credits per enriched record.
10 HubSpot Credits per enriched record.
Data quality automation
Data quality automation
Easily format property data within workflows, and use custom formulas for more advanced data formatting, combinations, and calculations.
Compare Tiers
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Scheduled workflow triggers
Scheduled workflow triggers
Trigger HubSpot workflows on recurring custom intervals to better support your automated processes.
Compare Tiers
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Bulk duplicate management
Bulk duplicate management
Use AI to identify and merge duplicate contact and company records in bulk.
Compare Tiers
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Data quality overview
Data quality overview
Monitor your CRM data health and take quick action to fix duplicates, formatting issues, and missing data from one centralized place that keeps your teams and AI working with clean, reliable information.
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Scan account for data quality issues every 2 weeks.
Scan account for data quality issues every 2 weeks.
Scan account for data quality issues every 2 weeks.
Webhook workflow triggers
Webhook workflow triggers
Use data received from external systems via webhooks to trigger workflows.
Compare Tiers
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Create up to 10 webhook triggers for use in workflows
Create up to 100 webhook triggers for use in workflow
Revenue Hub
Solutions to Your Top Commerce Challenges
HubSpot’s B2B commerce software helps you streamline your opportunity-to-revenue process to get paid faster, increase revenue, and save time. Commerce Hub features easy-to-use tools for collecting payments, and it follows a pay-as-you-go pricing model. Some features are included for free, and others require the purchase of an additional HubSpot subscription. See the feature table below for details.
Commerce Hub charges a platform fee per transaction for creating a payment experience and collecting payments with our commerce tools (in addition to any transaction fees already associated with your payment processing option as listed here). The platform fee will apply depending on the payment processing option used by the customer.
Feature
Stripe Payment Processing
Subject to additional terms
HubSpot Payments
Subject to additional terms
Price Details
Platform Fee
[TBC]% platform fee
[TBC]% platform fee
Processing Fees
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[TBC] cap
Promotion Available
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Fees waived for [TBC] days
HubSpot Payments Processing Fees
Pick your region in the table below to see applicable fees.
Price details
ACH Payments
0.8% processing fee
Card Transactions
2.9% processing fee
ACH Transactions Cap
$10 cap
Cross-border Card Use In the EEA
1.5% processing fee
Cross-border Card Use Outside the EEA
1.5% processing fee
Currency Conversion
1% transaction fee
Revenue Hub Features
Feature
Professional edition
Enterprise edition
Invoices
Invoices
Quickly turn quotes into cash with invoices sent directly from your HubSpot CRM. Stay on top of invoices with overdue invoice tracking and management.
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Revenue custom domains — invoices
Revenue custom domains — invoices
Use your own domain for quotes and invoices to deliver a seamless customer experience and ensure brand consistency.
Compare Tiers
HubSpot payments account required for invoice checkout functionality.
HubSpot payments account required for invoice checkout functionality.
Automated invoice reminders
Automated invoice reminders
Automatically follow up on open invoices with scheduled emails that eliminate manual tracking.
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Credit memos (Beta)
Credit memos
Create credit memos and apply them directly to invoices to accurately manage adjustments and overpayments.
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Revenue analytics suite
Revenue analytics suite
View sales and billing data together in one unified reporting suite to track invoices, subscriptions, and payments for a complete picture of your business performance.
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Simple revenue reporting
Simple revenue reporting
Monitor the health of your revenue with a simple, out-of-the-box dashboard that includes reports on revenue over time, customers over time, revenue split by payment type, and revenue by sales rep.
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Custom revenue reporting
Custom revenue reporting
Combine revenue and CRM data in powerful customizable reports to gain a deeper understanding of your revenue performance.
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Automated sales tax
Automated sales tax
Automatically input the sales tax rate based on your buyer's location to seamlessly collect sales tax. Easily disable tax for tax-exempt customers or transactions.
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Xero integration (Beta)
Xero integration
Seamlessly sync invoice and payment information to and from your Xero account.
Compare Tiers
Contracts (Beta)
Contracts
Automatically create contracts upon quote acceptance, and manage changes and renewals with complete visibility into ACV, ARR, MRR.
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Subscriptions
Subscriptions
Collect, manage, and report on recurring payments directly alongside your HubSpot CRM.
Compare Tiers
Subscription Retries
Subscription Retries
Automatically retry failed subscription payments to prevent lost revenue.
Compare Tiers
QuickBooks Online Integration
QuickBooks Online Integration
Seamlessly sync invoice and payment information to and from your QuickBooks Online account.
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QuickBooks Online Integration
QuickBooks Online Integration
Seamlessly sync invoice and payment information to and from your QuickBooks Online account.
Compare Tiers
Feature
Professional edition
Enterprise edition
Payment links
Payment links
Create simple yet powerful payment links that enable you to sell from anywhere — your website, forms, email, and more.
Compare Tiers
Available to customers with a connected payments account
Available to customers with a connected payments account
Revenue custom domains — payment links
Revenue custom domains — payment links
Use your own domain for payment links to deliver a seamless customer experience and ensure brand consistency.
Compare Tiers
HubSpot payments account required.
HubSpot payments account required.
Stripe payment processing
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B2B Checkout
B2B Checkout
Create a mobile-optimized checkout experience for your customers featuring an order summary, customizable fields, and any additional terms included in the checkout description. Data captured is automatically added to your HubSpot CRM.
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Stored payment methods
Stored payment methods
Speed up payments with stored credit card and ACH details for invoices and subscriptions.
Compare Tiers
Default checkout fees
Default checkout fees
Add a fee to checkout based on how your customers choose to pay. Set up a fee that applies to specific payment methods or a fee that is automatically applied to all your transactions.
Compare Tiers
HubSpot payments
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Feature
Professional edition
Enterprise edition
e-signature
e-signature
Get digital signatures for quotes. No more printing and sending hard copies.
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25 signatures per user per account per month. Purchase the E-signature Limit Increase for more volume.
50 signatures per user per account per month. Purchase the E-signature Limit Increase for more volume.
Quotes
Quotes
Generate polished, branded quotes in seconds, with the ability to pull in your pricing, products, and context from deals with AI. Share one link to review, sign, and pay — fast.
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Quote templates
Quote templates
Instantly create branded quotes from templates, and personalize them with deal information to help sales reps move faster.
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Signable quote attachments
Signable quote attachments
Attach additional documents like SOWs, MSAs, and NDAs directly to quotes so buyers receive everything in one organized package.
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Quote activity tracking
Quote activity tracking
Track prospect quote engagement in real time. See when quotes are viewed, downloaded, or accepted to follow up at the right moment.
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Quote workflows
Quote workflows
Create automated workflows that trigger actions based on quote activity. Set up workflows like automatically changing deal stages when quotes are signed.
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Advanced quote approvals
Advanced quote approvals
Set up custom, flexible approval workflows based on specific criteria like pricing, discount amounts, or any property of associated objects. Configure different users as approvers for different scenarios, enable sequential approvals, and create multiple property-based workflows to support multiple geographies or stakeholders.
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Up to 10 approvers and up to 5 approval steps. Users with workflow permissions can create and edit approvals, but cannot enable them without a Revenue Seat.
Single-page quote editor
Single-page quote editor
Create full sales proposals in one click with personalized summaries and line items, enabling buyers to review, accept, and pay all on a single page.
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AI-generated quotes
AI-generated quotes
Generate AI-powered quotes using deal context to update cover letters and business case summaries for faster customization.
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Quote reporting
Quote reporting
Track and analyze quote performance with built-in reporting to gain critical insights into customer buying patterns, enabling timely follow-up and improved closing strategy.
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Standard quote approvals
Standard quote approvals
Set up which quotes need review by configuring one approval rule based on quote properties, line items, or deal details. Combine criteria using “and” logic only. “Or” logic is not supported in standard quote approval rules. Assign one or multiple approvers. Reps get real-time feedback when quotes need approval so they can easily track status.
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Up to 10 approvers
Up to 10 approvers
Product library
Product library
Create a product library showcasing your company’s goods or services. Add descriptions, images, pricing, availability, and more.
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Up to 15 million products
Up to 15 million products
Flat rate pricing
Flat rate pricing
Configure flat pricing — where customers pay a fixed amount for products and services — and easily add discounts.
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Tiered pricing
Tiered pricing
Configure quantity-based pricing tiers with one-time or recurring billing so you can flexibly scale prices based on how much your customers buy.
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Products API
Products API
Manage your product catalog programmatically with the products API. Import, update, and sync product data between HubSpot and external systems to keep your product library current across platforms.
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Tax rates
Tax rates
Create and apply tax rates to individual line items across quotes, deals, payment links, invoices, and subscriptions. Build a tax library with multiple tax rates to ensure accurate pricing and billing for different products and services.
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Breeze closing agent (Beta)
Breeze closing agent
Instantly answer buyer questions with an always on AI-powered closing agent that you can train in minutes using the content you already have such as sales materials. Closing agent appears directly on the quote page to help buyers review the quote and get their questions answered—all in one place.
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Breeze closing agent (Beta)
Breeze closing agent
Instantly answer buyer questions with an always on AI-powered closing agent that you can train in minutes using the content you already have such as sales materials. Closing agent appears directly on the quote page to help buyers review the quote and get their questions answered—all in one place.
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Breeze
Solutions to Your Top AI Challenges
Breeze is HubSpot’s collection of AI tools seamlessly integrated throughout the products in HubSpot’s customer platform. Some Breeze Agents consume HubSpot Credits. Other Breeze Agents and additional Breeze features are already included in the pricing for the products they’re packaged in, so please refer to the individual product sections for an understanding of their included Breeze features.
Breeze Features - CURRENTLY SHOWING MARKETING AS BREEZE IS NOT IN FEATURE STORE
Feature
Product availability
Campaign management
Manage and collaborate on your campaigns in a single view.
Campaign reporting
Group specific pieces of content into a campaign and understand how each marketing email, paid ad, and more is helping you reach your goals.
Email marketing
Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.
Email approvals
Require or request approval before sending a marketing email.
Programmable email [Beta]
Dynamically generate email content at scale using data stored in HubDB and your HubSpot CRM.
A/B testing
Run A/B tests on landing pages and website pages to hone in on the best performing variations in copy and design.
Smart content for marketing email
Personalize your readers’ experiences by displaying different versions of your content based on CRM data, ad source, query parameters, and more.
Marketing email single send API
Incorporate externally-hosted data into your HubSpot marketing emails. Automatically associate emails with existing HubSpot contact records, create new contact records for new email recipients, and trigger email sends from external events.
AI email template upload (Beta)
Use AI to quickly transform external email designs into HubSpot-compatible drag-and-drop templates that are fully editable and supported by core HubSpot email design elements.
Advanced personalization
Create personalized experiences with dynamic content across channels powered by CRM objects, programmable content, and more.
Email automation
Segment and personalize your marketing with automated email nurturing.
Email send time optimization (Beta)
Send emails at the optimal time for each recipient, maximizing email engagement based on past interactions.
Email health reporting
Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.
Messaging Insights (Beta)
Automated insights for high and low performing marketing messaging that help ensure optimal engagement
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, segments, workflows, and on the activity timeline. Includes codeless creation via the event visualizer.
Event Visualizer
Capture important behaviors from your website or app, and track purchasing patterns and intent signals unique to your business — all without a developer. Use these events for behavioral segmentation and targeting, automation, and reporting.
Cookie Management Tools
Create and manage cookie banners on your website to capture tracking consent from your website visitors.
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
Website traffic analytics
See how your content is performing with detailed filters, like bounce rate, average time on page, and more.
Multi-touch revenue attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact to revenue. Measure success across seven different multi-touch attribution models.
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they’re ranking for.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
User management
Add new users, or deactivate or remove existing users from your HubSpot account.
Limit access to content and data
Give teams different permissions for your emails, forms, CTAs, lists, or workflows, based on role, region, and more, so they can only see and edit content relevant to them.
Limit access to content and data
Give teams different permissions for your emails, forms, CTAs, lists, or workflows, based on role, region, and more, so they can only see and edit content relevant to them.
Omni-channel marketing automation
Use intuitive visual workflows and bot builders to create robust, automated campaigns across email, social media, ads, your website, and chat. Leverage HubSpot integrations to create campaigns across many other channels.
Journey automation (Beta)
Build and report on automated, multi-stage customer journeys that adapt to individual behaviors, providing personalized experiences that drive stronger relationships and revenue.
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
Website traffic analytics
See how your content is performing with detailed filters, like bounce rate, average time on page, and more.
Multi-touch revenue attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact to revenue. Measure success across seven different multi-touch attribution models.
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they’re ranking for.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Feature
Product availability
Social media
Use social media tools to schedule and publish multimedia updates, monitor conversations and keywords, and analyze performance. Available for Facebook, Instagram, LinkedIn, YouTube, and X accounts.
Social media approvals
Request, review, and manage approvals for social media content before it goes live, ensuring brand consistency and content quality.
AEO (Beta)
Track how often your brand is mentioned on answer engines like ChatGPT, understand competitive gaps, and get recommendations to improve brand visibility in AI-generated responses.
CTAs
Create embedded and pop-up calls-to-action (CTAs) that match the look and feel of your website and guide visitors toward conversion points. Use personalization to reach different target audiences with the right message, and track visitor actions across multiple web pages.
Multi-account management
Manage your organization's HubSpot accounts in one place with asset copying, workflow automation, unified reporting, and data mirroring. Built for organizations with independent businesses or strict data separation needs who want cross-account collaboration.
Lead scoring
Build fit and engagement scores based on individual and/or company-level behavior, campaign interactions and demographic data. Leverage reporting and predictive AI to improve score quality.
Ad management
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.
Ad conversion events
Create events that will sync your CRM lifecycle stage changes to your ad accounts to optimize the delivery of your ads across networks.
Ad retargeting
Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.
Simple ad automation
Create simple workflows for ad campaign creation and management, such as adding contacts who have interacted with an ad campaign to a list, and sending them a follow-up email.
Forms
Create standalone, embedded, and collected forms to gather the contact details that your business needs.
Form automation
Automate what happens after a form is submitted to convert and nurture leads, and triage support tickets.
Live chat
Have 1-to-1 live chats with visitors as they browse your site, and give them the information they need to turn them into qualified leads.
Draggable chat widget
Give your website visitors the option to drag the chat widget from its preset location (bottom left or bottom right) to anywhere on the screen.
Conversational bots
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Logged-in visitor identification
Identify logged-in website visitors when they send you a live chat message, making it easy for your team to send personalized live chat replies.
WhatsApp integration
Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.
Breeze Customer Agent
Answer customer questions instantly with an always-on AI-powered customer agent that you can train in minutes using the content you already have. Breeze customer agent consumes HubSpot Credits.
CRM segments
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.
Segment analytics (Beta)
Understand the journey, makeup, and activation insights of your various audience segments with tools and reports that compare performance from one group to another, identify overlaps across each segment, and show segment engagement from each omni-channel tool.
Web visitor segments (Beta)
Create cohorts of your web visitor data that allow you to analyze specific groups of users, sessions, or events. Visitor segments provide a more granular view of your website traffic and user behavior, enabling deeper insights and opportunities for personalization.
AI Segment Suggestions (Beta)
Get AI-powered recommendations for audience segments to target based on your marketing goals.
Lookalike Lists (Beta)
Use HubSpot's AI, Breeze, to generate brand new lists of ideal customers by analyzing your existing lists to identify other contacts who share similar attributes and actions.
Filter insights in segments (Beta)
Get helpful statistics about the makeup of each filter as you build audience segments.
HubSpot AEO
Solutions to Your Top AEO Challenges
The HubSpot AEO tool allows you to see where your brand stands in AI search, understand how competitors compare, and get recommendations to improve your visibility in AI responses.
HubSpot AEO Features - CURRENTLY SHOWING MARKETING AS AEO IS NOT IN FEATURE STORE
Feature
Description
Campaign management
Manage and collaborate on your campaigns in a single view.
Campaign reporting
Group specific pieces of content into a campaign and understand how each marketing email, paid ad, and more is helping you reach your goals.
Email marketing
Send bulk emails that are tested and optimized for different devices and inboxes. Create better emails with a drag-and-drop editor and personalization tokens.
Email approvals
Require or request approval before sending a marketing email.
Programmable email [Beta]
Dynamically generate email content at scale using data stored in HubDB and your HubSpot CRM.
A/B testing
Run A/B tests on landing pages and website pages to hone in on the best performing variations in copy and design.
Smart content for marketing email
Personalize your readers’ experiences by displaying different versions of your content based on CRM data, ad source, query parameters, and more.
Marketing email single send API
Incorporate externally-hosted data into your HubSpot marketing emails. Automatically associate emails with existing HubSpot contact records, create new contact records for new email recipients, and trigger email sends from external events.
AI email template upload (Beta)
Use AI to quickly transform external email designs into HubSpot-compatible drag-and-drop templates that are fully editable and supported by core HubSpot email design elements.
Advanced personalization
Create personalized experiences with dynamic content across channels powered by CRM objects, programmable content, and more.
Email automation
Segment and personalize your marketing with automated email nurturing.
Email send time optimization (Beta)
Send emails at the optimal time for each recipient, maximizing email engagement based on past interactions.
Email health reporting
Use email health data to keep track of your email sending reputation and determine if you’re on track, if you can improve, or if you need to take action.
Messaging Insights (Beta)
Automated insights for high and low performing marketing messaging that help ensure optimal engagement
Custom events
Track actions unique to your business from your website, app, or other tools. Event data will be available in the custom report builder, customer journey analytics, segments, workflows, and on the activity timeline. Includes codeless creation via the event visualizer.
Event Visualizer
Capture important behaviors from your website or app, and track purchasing patterns and intent signals unique to your business — all without a developer. Use these events for behavioral segmentation and targeting, automation, and reporting.
Cookie Management Tools
Create and manage cookie banners on your website to capture tracking consent from your website visitors.
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
Website traffic analytics
See how your content is performing with detailed filters, like bounce rate, average time on page, and more.
Multi-touch revenue attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact to revenue. Measure success across seven different multi-touch attribution models.
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they’re ranking for.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
User management
Add new users, or deactivate or remove existing users from your HubSpot account.
Limit access to content and data
Give teams different permissions for your emails, forms, CTAs, lists, or workflows, based on role, region, and more, so they can only see and edit content relevant to them.
Limit access to content and data
Give teams different permissions for your emails, forms, CTAs, lists, or workflows, based on role, region, and more, so they can only see and edit content relevant to them.
Omni-channel marketing automation
Use intuitive visual workflows and bot builders to create robust, automated campaigns across email, social media, ads, your website, and chat. Leverage HubSpot integrations to create campaigns across many other channels.
Journey automation (Beta)
Build and report on automated, multi-stage customer journeys that adapt to individual behaviors, providing personalized experiences that drive stronger relationships and revenue.
Reporting dashboard
Get in-depth data on your revenue performance, so you know how you're doing and where to improve.
Website traffic analytics
See how your content is performing with detailed filters, like bounce rate, average time on page, and more.
Multi-touch revenue attribution
Assign credit to marketing tactics and teams with built-in attribution modeling based on impact to revenue. Measure success across seven different multi-touch attribution models.
Customer journey analytics
Visualize the impact of each touchpoint a contact has with your business to determine what works best for attracting customers. Identify conversion rates and time between touchpoints by analyzing a variety of data.
Custom reporting
Build custom reports that leverage all the data in your contacts database, so you can answer key business questions in one place.
SEO analytics
Track how your organic search performance is trending over time with a dashboard that reports on important metrics like impressions, clicks, clickthrough rate, and average position (ranking). Drill down into individual web pages to see the exact search queries they’re ranking for.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Google Search Console integration
Get organic search insights like average ranking position, related searches, total impressions, and clickthrough rate for pages on your website — right inside your HubSpot account.
Feature
Description
Social media
Use social media tools to schedule and publish multimedia updates, monitor conversations and keywords, and analyze performance. Available for Facebook, Instagram, LinkedIn, YouTube, and X accounts.
Social media approvals
Request, review, and manage approvals for social media content before it goes live, ensuring brand consistency and content quality.
AEO (Beta)
Track how often your brand is mentioned on answer engines like ChatGPT, understand competitive gaps, and get recommendations to improve brand visibility in AI-generated responses.
CTAs
Create embedded and pop-up calls-to-action (CTAs) that match the look and feel of your website and guide visitors toward conversion points. Use personalization to reach different target audiences with the right message, and track visitor actions across multiple web pages.
Multi-account management
Manage your organization's HubSpot accounts in one place with asset copying, workflow automation, unified reporting, and data mirroring. Built for organizations with independent businesses or strict data separation needs who want cross-account collaboration.
Lead scoring
Build fit and engagement scores based on individual and/or company-level behavior, campaign interactions and demographic data. Leverage reporting and predictive AI to improve score quality.
Ad management
Connect accounts from supported ad networks to your HubSpot account. Create audiences from your HubSpot contacts database, and see which ads are generating customers.
Ad conversion events
Create events that will sync your CRM lifecycle stage changes to your ad accounts to optimize the delivery of your ads across networks.
Ad retargeting
Show ads to users who have visited your website. Retarget ads on Facebook, Google, or LinkedIn.
Simple ad automation
Create simple workflows for ad campaign creation and management, such as adding contacts who have interacted with an ad campaign to a list, and sending them a follow-up email.
Forms
Create standalone, embedded, and collected forms to gather the contact details that your business needs.
Form automation
Automate what happens after a form is submitted to convert and nurture leads, and triage support tickets.
Live chat
Have 1-to-1 live chats with visitors as they browse your site, and give them the information they need to turn them into qualified leads.
Draggable chat widget
Give your website visitors the option to drag the chat widget from its preset location (bottom left or bottom right) to anywhere on the screen.
Conversational bots
Use a bot to connect visitors to the right rep, route visitors to the most helpful content, and scale 1-to-1 communications.
Facebook Messenger integration
Automatically capture contact information, have two-way communications with your audience, create chatbots, book meetings with bots, and report on chat volume through Facebook Messenger.
Logged-in visitor identification
Identify logged-in website visitors when they send you a live chat message, making it easy for your team to send personalized live chat replies.
WhatsApp integration
Send and receive WhatsApp messages through the shared inbox, and send automated WhatsApp messages using workflows.
Breeze Customer Agent
Answer customer questions instantly with an always-on AI-powered customer agent that you can train in minutes using the content you already have. Breeze customer agent consumes HubSpot Credits.
CRM segments
Create static or dynamically updating contact lists based on various criteria using properties in your HubSpot database. Use them to power more personalized content in email, on the web, and more.
Segment analytics (Beta)
Understand the journey, makeup, and activation insights of your various audience segments with tools and reports that compare performance from one group to another, identify overlaps across each segment, and show segment engagement from each omni-channel tool.
Web visitor segments (Beta)
Create cohorts of your web visitor data that allow you to analyze specific groups of users, sessions, or events. Visitor segments provide a more granular view of your website traffic and user behavior, enabling deeper insights and opportunities for personalization.
AI Segment Suggestions (Beta)
Get AI-powered recommendations for audience segments to target based on your marketing goals.
Lookalike Lists (Beta)
Use HubSpot's AI, Breeze, to generate brand new lists of ideal customers by analyzing your existing lists to identify other contacts who share similar attributes and actions.
Filter insights in segments (Beta)
Get helpful statistics about the makeup of each filter as you build audience segments.