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HubSpot Product & Services Catalog

Looking for more details about HubSpot’s products and services? Here, you’ll find an overview of our pricing, product descriptions, features associated with each subscription, and any limits that apply.

If you have questions, reach out to your HubSpot rep or call our sales team at +1 888-482-7768.

Consulting Services

As stated in our HubSpot Customer Terms of Service, unless we otherwise agree, consulting services are as described on https://legal.hubspot.com/hubspot-product-and-services-catalog (or other URL we designate), and will be delivered in English. You can find these descriptions below. We may periodically update this description page. There are some important general terms that relate to all of these descriptions, and you can find these in the general terms section below.

General Terms

We may choose to change any personnel assigned to your account or the consulting services at any time for any or no reason. Unless otherwise agreed or specified in the applicable description, all consulting services are performed remotely.

For consulting services performed onsite, (i) you will reimburse us our reasonable cost for all expenses incurred in connection with the consulting services and (ii) we may update the date and/or location at any time, regardless of whether a date and/or location is specified in your order. If we update the date and/or location after purchase, we will notify you. Consulting services are non-cancellable, and all fees for consulting services are non-refundable.

Important Note

If there are a specific number of hours included in the consulting services purchased, those hours will expire as indicated below, which expiration period will commence upon purchase (the “expiration period”).

If there are deliverables included in the consulting services purchased, it is estimated that those deliverables will be completed within the time period indicated as the delivery period below, which delivery period will commence upon purchase (the “delivery period”).

If the consulting services provided are not complete at the end of the delivery period due to your failure to make the necessary resources available to us or to perform your obligations, such consulting services will be deemed to be complete at the end of the delivery period.

If the consulting services provided are not complete at the end of the delivery period due to our failure to make the necessary resources available to you or to perform our obligations, the delivery period will be extended to allow us to complete such consulting services.

Individual Product Onboarding
Product
Edition
Format
Delivery Period
Marketing Hub
Professional
Remote (phone/Zoom/email)
90 days from purchase
Marketing Hub
Enterprise
Remote (phone/Zoom/email)
90 days from purchase
Sales Hub
Professional
Remote (phone/Zoom/email)
60 days from purchase
Sales Hub
Enterprise
Remote (phone/Zoom/email)
90 days from purchase
Service Hub
Professional
Remote (phone/Zoom/email)
60 days from purchase
Service Hub
Enterprise
Remote (phone/Zoom/email)
90 days from purchase
Customer Platform Onboarding
Edition
Available For
Format
Delivery Period
Professional
Professional Customer Platform subscription
Remote (phone/email)
120 days from purchase
Enterprise
Enterprise Customer Platform subscription
Remote (phone/email)
120 days from purchase
Premier
Professional or Enterprise Customer Platform subscription
Remote (phone/email)
150 days from purchase
Workshops and Education
Service
Access Type
Terms
Delivery Period
Onboarding Foundations: For Partners
Live workshops for users with a paid seat during the delivery period
Non-cancelable, and all fees paid are non-refundable
90 days from purchase
Academy Onboarding
Live, cohort-based educational content, experiences, private HubSpot Community support, and in-app onboarding during the delivery period
Non-cancelable, and all fees paid are non-refundable
1 year from purchase
Specialty Onboarding
Service
Available For
Format
Delivery Period
Service Extension
Customers reaching or have recently reached end of onboarding service delivery period
Remote (phone/Zoom/email)
30 days from purchase
Brands
Customers who purchase HubSpot's Brands Add-On
Remote (phone/Zoom/email)
150 days from purchase
Advanced Onboarding
Customers with Professional or Enterprise subscriptions 
Remote (phone/Zoom/email)
120 days from purchase
Premier Onboarding
Customers with Professional or Enterprise subscriptions
Remote (phone/Zoom/email)
120 days from purchase
Partner Onboarding
HubSpot partners
—
180 days from purchase

Training Type
Duration
Format
Delivery Period
HubSpot Training: Marketing Hub Fundamentals
3 days
Onsite at specified location
From date of purchase through last day of training
HubSpot Training: Solutions Partner Essentials
2 days
Onsite at specified location
From date of purchase through last day of training
Private Training: Additional Hours
Up to 2 hours
Live webinar
120 days from purchase
Partner Private Training
Up to 8 hours
Live webinar
120 days from purchase
Partner Private Training: Onsite
Up to 8 hours
Onsite at specified location
120 days from purchase

Tier
Record Limit
Custom Objects
Delivery Period
Bronze CRM Data Migration
Up to 350,000 total records
No custom objects
60 days from purchase
Silver CRM Data Migration
Up to 1 million total records
Up to 2 supported custom objects
60 days from purchase
Gold CRM Data Migration
1-5 million total records
Up to 4 supported custom objects
60 days from purchase

Inbound Consulting
Service
Hours/Support
Delivery/Expiration Period
Notes
Inbound Consulting: Standard
Up to 6 hours of total support
Expiration: 60 days from purchase
—
Inbound Consulting: Monthly
Up to 1 hour per month
Delivery: The shorter of purchase period or 1 year
Delivered remotely. Unused time expires at the end of each month. 
Inbound Consulting: Ongoing
Up to 5 hours per month
Delivery: The shorter of purchase period or 1 year
Includes strategy review or equivalent deliverable up to 4 times annually (no more than every 3 months). Unused time expires at the end of each month. 
Inbound Consulting: Advanced
Up to 10 hours of total support
Expiration: 75 days from purchase
—
Inbound Consulting: Premium
Up to 12 hours of total support
Expiration: 90 days from purchase
—
Inbound Consulting: For Solutions Partners
Up to 7 hours per month
Delivery: The shorter of purchase period or 1 year
Available for HubSpot solutions partners. Unused time expires at the end of each month.
One-Time Inbound Consulting: For Solutions Partners
10 hours
Expiration: 90 days from purchase
Available for HubSpot solutions partners. Unused time expires at the end of 90 days from the date of purchase.
Other Consulting
Service
Hours/Support
Delivery/Expiration Period
Notes
Premium Consulting
Up to 10 hours per month
Delivery: The shorter of purchase period or 1 year
Includes strategy review or equivalent deliverable up to 4 times annually (no more than every 3 months). Unused time expires at the end of each month.
Custom Consulting Services
As stated in the applicable order form or statement of work
Delivery/Expiration: As stated in the applicable order form or statement of work
—

Service
Hours/Support
Delivery/Expiration Period
Notes
Technical Consulting: Standard
Up to 8 total hours
Expiration: 60 days from purchase
—
Technical Consulting: 1 Day 
1-day training and/or technical session
Delivery: 90 days from purchase
Delivered onsite, limited to 10 or fewer attendees (additional fees apply if exceeded). Travel expenses not included. 

Technical Consulting: Ongoing

Up to 5 hours per month
Delivery: The shorter of purchase period or 1 year
Unused time expire at the end of each month
Technical Consulting: Advanced
Up to 12 total hours
Expiration: 90 days from purchase
—
Technical Consulting: Premium
Up to 16 total hours
Expiration: 120 days from purchase
—
Technical Consulting: Data Hub Programmable Automation
Up to 6 total hours
Delivery: 90 days from purchase
Delivered remotely

Technical Consulting: Data Hub Data Sync

Up to 6 total hours
Delivery: 90 days from purchase
Delivered remotely

Technical Consulting: For Solutions Partners

Up to 7 hours per month
Delivery: The shorter of purchase period or 1 year 
Available for HubSpot solutions partners. Unused time expires at the end of each month.

One-Time Technical Consulting: For Solutions Partners

Up to 10 total hours
Expiration: 90 days from purchase
Available for HubSpot solutions partners

Migration Consulting: 4 Hour

Up to 4 total hours
Expiration: 90 days from purchase
Delivered remotely

Partner Technical Accelerator

Up to 20 total hours
Expiration: 120 days from purchase
Delivered remotely to HubSpot partners