Looking for more details about HubSpot’s products and services? Here, you’ll find an overview of our pricing, product descriptions, features associated with each subscription, and any limits that apply.
If you have questions, reach out to your HubSpot rep or call our sales team at +1 888-482-7768.
Consulting Services
As stated in our HubSpot Customer Terms of Service, unless we otherwise agree, consulting services are as described on https://legal.hubspot.com/hubspot-product-and-services-catalog (or other URL we designate), and will be delivered in English. You can find these descriptions below. We may periodically update this description page. There are some important general terms that relate to all of these descriptions, and you can find these in the general terms section below.
General Terms
We may choose to change any personnel assigned to your account or the consulting services at any time for any or no reason. Unless otherwise agreed or specified in the applicable description, all consulting services are performed remotely.
For consulting services performed onsite, (i) you will reimburse us our reasonable cost for all expenses incurred in connection with the consulting services and (ii) we may update the date and/or location at any time, regardless of whether a date and/or location is specified in your order. If we update the date and/or location after purchase, we will notify you. Consulting services are non-cancellable, and all fees for consulting services are non-refundable.
Important Note
If there are a specific number of hours included in the consulting services purchased, those hours will expire as indicated below, which expiration period will commence upon purchase (the “expiration period”).
If there are deliverables included in the consulting services purchased, it is estimated that those deliverables will be completed within the time period indicated as the delivery period below, which delivery period will commence upon purchase (the “delivery period”).
If the consulting services provided are not complete at the end of the delivery period due to your failure to make the necessary resources available to us or to perform your obligations, such consulting services will be deemed to be complete at the end of the delivery period.
If the consulting services provided are not complete at the end of the delivery period due to our failure to make the necessary resources available to you or to perform our obligations, the delivery period will be extended to allow us to complete such consulting services.
Individual Product Onboarding
Product
Edition
Format
Delivery Period
Marketing Hub
Marketing Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub Professional subscription. Marketing Hub Professional Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified: May 7, 2024
Professional
Remote (phone/Zoom/email)
90 days from purchase
Marketing Hub
Marketing Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Marketing Hub Enterprise subscription. Marketing Hub Enterprise Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified:May 7, 2024
Enterprise
Remote (phone/Zoom/email)
90 days from purchase
Sales Hub
Sales Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Sales Hub Professional subscription. Sales Hub Professional Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 60 days from purchase Last Modified: May 7, 2024
Professional
Remote (phone/Zoom/email)
60 days from purchase
Sales Hub
Sales Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Sales Hub Enterprise subscription. Sales Hub Enterprise Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified: May 7, 2024
Enterprise
Remote (phone/Zoom/email)
90 days from purchase
Service Hub
Service Hub Professional Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Service Hub Professional subscription. Service Hub Professional Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 60 days from purchase Last Modified: May 7, 2024
Professional
Remote (phone/Zoom/email)
60 days from purchase
Service Hub
Service Hub Enterprise Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Service Hub Enterprise subscription. Service Hub Enterprise Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription.
Delivery Period: 90 days from purchase Last Modified: May 7, 2024
Enterprise
Remote (phone/Zoom/email)
90 days from purchase
Customer Platform Onboarding
Edition
Available For
Format
Delivery Period
Professional
Professional Customer Platform Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Professional Customer Platform subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Customer Platform Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 120 days from purchase Last Modified: April 3, 2024
Professional Customer Platform subscription
Remote (phone/email)
120 days from purchase
Enterprise
Enterprise Customer Platform Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Enterprise Customer Platform subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Customer Platform Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 120 days from purchase Last modified: April 3, 2024
Enterprise Customer Platform subscription
Remote (phone/email)
120 days from purchase
Premier
Premier Customer Platform Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your Professional or Enterprise Customer Platform subscription. The onboarding support will consist of phone conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription. Customer Platform Onboarding is delivered remotely. If we determine you would benefit from additional onboarding assistance, we may provide it to you within your Delivery Period in our sole discretion.
Delivery Period: 150 days from purchase Last modified: April 3, 2024
Professional or Enterprise Customer Platform subscription
Remote (phone/email)
150 days from purchase
Workshops and Education
Service
Access Type
Terms
Delivery Period
Onboarding Foundations: For Partners
Onboarding Foundations: For Partners provides users with a paid seat access to a library of live workshops that can assist with the implementation of your HubSpot subscription. Workshops are only available for live viewing and not available on demand. Users with a paid seat may access workshops during the delivery period, subject to eligibility requirements. We may adjust the date and/or time by notifying you prior to the start of a workshop. Your purchase of Onboarding Foundations: For Partners is non-cancelable and all fees paid are non-refundable, regardless of your attendance or participation in the workshops. Licenses are non-transferrable once workshop attendance has occurred.
Delivery Period: 90 days from purchase Last Modified: June 1, 2023
Live workshops for users with a paid seat during the delivery period
Non-cancelable, and all fees paid are non-refundable
90 days from purchase
Academy Onboarding
Users who purchase Academy Onboarding will have access to live, cohort-based educational content, experiences, private HubSpot Community support, and in-app onboarding that focuses on helping customers get value from HubSpot quickly. During the delivery period, users can access all applicable benefits, resources, and offerings with the option to renew to maintain access. HubSpot reserves the right to adjust the delivery date or time of any of these offerings by giving you notice at any time prior to the start of the delivery period. Your purchase of Academy Onboarding is non-cancelable and all fees paid are non-refundable.
Delivery Period: 1 year from purchase Last Modified: Feb. 2, 2026
Live, cohort-based educational content, experiences, private HubSpot Community support, and in-app onboarding during the delivery period
Non-cancelable, and all fees paid are non-refundable
1 year from purchase
Specialty Onboarding
Service
Available For
Format
Delivery Period
Service Extension
Service Extension consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of your HubSpot subscription(s). The purchase of this service is reserved for customers who are reaching or have recently reached the end of their initial onboarding service delivery period and still require additional assistance. Service Extension is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your subscription(s).
Delivery Period: 30 days from purchase Last modified: May 7, 2024
Customers reaching or have recently reached end of onboarding service delivery period
Remote (phone/Zoom/email)
30 days from purchase
Brands
Brands consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to assist with the setup and/or implementation of the HubSpot platform. Brands is reserved for customers who purchase HubSpot's Brands Add-On and would like to receive specialist guidance through their setup and configuration of business units not otherwise included in the scope of their selected onboarding service. Brands is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of one additional Brand.
Delivery Period: 150 days from purchase Last modified: May 1, 2025
Customers who purchase HubSpot's Brands Add-On
Remote (phone/Zoom/email)
150 days from purchase
Advanced Onboarding
Advanced Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to provide (i) assistance with the setup and/or implementation of your Professional or Enterprise subscription, (ii) business strategy and technical consulting on business processes, custom integrations, and roadmap planning, (iii) consulting for migration/importing of data from your CRM, and (iv) technical and business strategy consulting for using HubSpot with your existing technology stack in alignment with your business needs. Advanced Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your HubSpot subscription(s).
Delivery Period: 120 days from purchase Last Modified: May 7, 2024
Customers with Professional or Enterprise subscriptions
Remote (phone/Zoom/email)
120 days from purchase
Premier Onboarding
(Formerly called Marketing Hub Advanced Onboarding)
Premier Onboarding consists of access to a customer onboarding specialist or equivalent HubSpot expert(s) to provide (i) assistance with the setup and/or implementation of your Professional or Enterprise subscription, (ii) business strategy and technical consulting on business processes, custom integrations, and roadmap planning, (iii) consulting for migration/importing data from your CRM, and (iv) technical and business strategy consulting for using HubSpot with your existing technology stack in alignment with your business needs. Premier Onboarding is delivered remotely; support will consist of phone and/or Zoom conversations, email-based support, and any other activities related to the setup and/or implementation of your HubSpot subscription(s).
Delivery Period: 120 days from purchase Last Modified: May 7, 2024
Customers with Professional or Enterprise subscriptions
Remote (phone/Zoom/email)
120 days from purchase
Partner Onboarding
(Formerly called Agency Onboarding or Partner Inbound Success Training)
Partner Onboarding consists of assistance with: (i) the implementation of the subscription service and methodology, (ii) how to deliver and/or sell inbound services, and (iii) how to grow client services. You and we will agree to the topics and amount of assistance necessary during initial kickoff.
Partner Onboarding is for HubSpot partners only.
Delivery Period: 180 days from purchase Last Modified: Nov. 1, 2019
HubSpot partners
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180 days from purchase
Training Type
Duration
Format
Delivery Period
HubSpot Training: Marketing Hub Fundamentals
(Formerly called HubSpot Training: Marketing Fundamentals)
HubSpot Training: Marketing Hub Fundamentals consists of a three (3) day training course delivered on the date and at the location specified in the applicable order. You will receive assistance during this training course with the implementation of your HubSpot subscription and the inbound methodology.
We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Marketing Fundamentals is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.
Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order. Last Modified: Nov. 1, 2019
3 days
Onsite at specified location
From date of purchase through last day of training
HubSpot Training: Solutions Partner Essentials
HubSpot Training: Solutions Partner Essentials will consist of a two (2) day training course delivered by the HubSpot customer training team or by a HubSpot customer training accredited trainer on the date and at the location specified in the applicable order. During this training course, we will provide you with assistance with the fundamental skills needed to be a Solutions Partner Program account manager working with HubSpot clients.
We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your participation in the training course purchased. Your purchase of HubSpot Training: Solutions Partner Essentials is non-cancelable and all fees paid are non-refundable, regardless of your actual attendance or participation.
Delivery Period: From the date of purchase through the last day of the training purchased in the applicable order. Last Modified: Oct. 12, 2021
2 days
Onsite at specified location
From date of purchase through last day of training
Private Training: Additional Hours
Private Training: Additional Hours will consist of up to 2 hours of live training delivered by the HubSpot customer training team via webinar. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process.
Delivery Period: 120 days from the date of purchase Last Modified: June 1, 2023
Up to 2 hours
Live webinar
120 days from purchase
Partner Private Training
Partner Private Training will consist of up to 8 hours of live training delivered by the HubSpot customer training team via webinar. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process. Private training is delivered virtually, and attendees are limited to the number of seats purchased.
Delivery Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024
Up to 8 hours
Live webinar
120 days from purchase
Partner Private Training: Onsite
Partner Private Training: Onsite will consist of up to 8 hours of instruction delivered by the HubSpot customer training team on the date and at the location specified in the applicable order. The 8 hours are delivered in a full-day training. Travel and expenses for the trainer for 2 nights are included in the fee. Private training is delivered onsite, and attendees are limited to the number of seats purchased. During this training course, we will provide you with training and activities aligned to the learning objectives selected and confirmed during the scoping process.
Onsite services subject to regional availability; each request is assessed for approval on a case-by-case basis at HubSpot's discretion. We may adjust the date, time, or location by giving you notice at any time prior to the start of the training. Unless we reschedule the date or location of the training course purchased, you are only eligible to attend the training course held on the date and at the location specified in the applicable order. You may not reschedule your training date, time, or location once it has been agreed upon in the applicable order and travel has been booked by HubSpot. Your purchase of Partner Private Training: Onsite is non-cancelable, and all fees paid are non-refundable, regardless of your actual attendance or participation.
Delivery Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024
Up to 8 hours
Onsite at specified location
120 days from purchase
Tier
Record Limit
Custom Objects
Delivery Period
Bronze CRM Data Migration
Bronze CRM Data Migration consists of a one-time service to migrate your data from a supported source CRM platform into its target destination within HubSpot. Scope of the service includes:
Supported source CRM platforms:
Salesforce — no campaigns (see specific conditions below)
Insightly — attachments object excluded
Microsoft Dynamics
HubSpot
Close.io
Pipedrive
Zoho — no emails (tasks or messages)
Infusionsoft / Keap
Copper — no emails (tasks or messages)
Highrise
Capsule — no emails (tasks or messages)
Supported objects included are:
Contacts
Leads
Opportunities
Accounts
Notes — no enhanced notes (files)
Cases
Tasks
Tasks (emails)
Tasks (calls)
Products
Line items
Events
Attachments
Group proposed events
Feed items
Feed comments
Email messages
Campaigns (see specific conditions below)
Parameters:
Record limit of 350,000 records in total
No custom objects
Merging existing data stored in HubSpot with newly migrated data from a supported source CRM platform is not included.
Data filtering is not included (customer is expected to purge/archive data in their source systems that they do not want migrated).
The data has to be through the API. This service will not apply to any data that is in flat files.
Specific parameters if the source CRM platform is Salesforce:
Migratable attachments must be stored in the standard file cabinet. Attachments stored in another object (i.e., contracts) are not included.
Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. Moving the assets or campaign fields is not included.
Quotes/quote line items and pricebooks are not included.
If the API call limits on Salesforce are low, the migration may take longer.
Migrating workflows and reports are not included in scope.
Only data from plugin systems that is stored in a Salesforce standard object is in scope.
Data in formula fields may not transfer as expected.
While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Bronze CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.
Delivery Period: 60 days from purchase Last Modified: July 1, 2021
Up to 350,000 total records
No custom objects
60 days from purchase
Silver CRM Data Migration
Silver CRM Data Migration consists of a one-time service to migrate your data from a supported source CRM platform into its target destination within HubSpot. Scope of the service includes:
Supported source CRM platforms:
Salesforce — no campaigns (see specific conditions below)
Insightly — no attachments
Microsoft Dynamics
HubSpot
Close.io
Pipedrive
Zoho — no emails (tasks or messages)
Infusionsoft / Keap
Copper — no emails (tasks or messages)
Highrise
Capsule — no emails (tasks or messages)
Supported objects included are:
Contacts
Campaigns (see specific conditions below)
Leads
Opportunities
Accounts
Notes — no enhanced notes (files)
Cases
Tasks
Tasks (emails)
Tasks (calls)
Products
Line items
Events
Attachments
Group proposed events
Feed items
Feed comments
Email messages
Up to 2 custom objects (So long as supported. Includes moving the data into custom objects.)
Parameters:
Record limit of one (1) million in total
Up to 2 custom objects provided that they are supported
Merging migrated data with existing HubSpot data is included
Data filtering from source system to be migrated is included
The data has to be through the API. This service will not apply to any data that is in flat files.
Specific parameters if the source CRM platform is Salesforce:
Classic notes (API) vs. enhanced notes (files): Enhanced notes are not in scope. Classic notes are included in scope.
If any attachments are stored in another object such as “contracts,” etc. and not in the standard file cabinet, migration services are not in scope.
Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. If the assets or campaign fields need to be moved, additional fees may be required.
Quotes/quote line items and pricebooks are not in scope.
If the API call limits on Salesforce are low, the migration may take longer.
Migrating workflows and reports are not included in scope.
Only data from plugin systems that is stored in a Salesforce standard object is in scope.
Data in formula fields may not transfer as expected.
While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Silver CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.
Delivery Period: 60 days from purchase Last Modified: Aug. 3, 2021
Up to 1 million total records
Up to 2 supported custom objects
60 days from purchase
Gold CRM Data Migration
Gold CRM Data Migration consists of a one-time service to migrate your data from a supported source platform into its target destination within HubSpot. Scope of the service includes:
Supported source CRM platforms:
Salesforce — no campaigns (see specific conditions below)
Insightly — attachments object removed
Microsoft Dynamics
HubSpot
Close.io
Pipedrive
Zoho — no emails (tasks or messages)
Infusionsoft / Keap
Copper — no emails (tasks or messages)
Highrise
Capsule — no emails (tasks or messages)
Supported objects included are:
Contacts
Campaigns (see specific conditions below)
Leads
Opportunities
Accounts
Notes — no enhanced notes (files)
Cases
Tasks
Tasks (emails)
Tasks (calls)
Products
Line items
Events
Attachments
Group proposed events
Feed items
Feed comments
Email messages
Up to 2 custom objects (so long as attainable and includes moving the data into custom objects)
Parameters:
Greater than 1 million records in total
Fewer than 5 million records
Up to 4 custom objects provided that they are supported
Merging migrated data with existing HubSpot data is included
Filtering of migratable data from a supported source CRM platform is included
Salesforce backup files are included
Specific parameters if the migrating CRM is Salesforce:
Classic notes (API) vs. enhanced notes (files): Enhanced notes are not in scope. Classic notes are included in scope.
If any attachments are stored in another object (such as “contracts,” etc.) and not in the standard file cabinet, migration services are not in scope.
Campaigns: Only campaign names and relationships of campaigns to core objects (CampaignMembers) — not the actual assets themselves — are in scope for migration. If the assets or campaign fields need to be moved, additional fees may be required.
Quotes/quote line items and pricebooks are not in scope.
If the API call limits on Salesforce are low, the migration may take longer.
Migrating workflows and reports are not included in scope.
Only data from plugin systems that is stored in a Salesforce standard object is in scope.
Data in formula fields may not transfer as expected.
Prior to purchasing Gold CRM Data Migration, you must undergo an assessment of your dataset to confirm that the service is appropriate for your requirements. This assessment will be provided free of charge and may be performed by a third-party service provider. You may be required to provide us or the third-party service provider with access to your source CRM platform in order to perform the assessment.
While we aim to have migrated CRM data arranged consistently with the original source, the arrangement of migrated data may not be an exact replica of the original source and may deviate in order, style, or format. Gold CRM Data Migration is delivered remotely and may be delivered by one of HubSpot’s third-party service providers.
Delivery Period: 60 days from purchase Last Modified: July 1, 2021
1-5 million total records
Up to 4 supported custom objects
60 days from purchase
Inbound Consulting
Service
Hours/Support
Delivery/Expiration Period
Notes
Inbound Consulting: Standard
Inbound Consulting: Standard consists of a guided service delivered by an inbound consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to six (6) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 60 days from purchase Last Modified: April 4, 2022
Up to 6 hours of total support
Expiration: 60 days from purchase
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Inbound Consulting: Monthly
Inbound Consulting: Monthly consists of up to one (1) hour of consulting with an inbound consultant or equivalent HubSpot expert(s) per month. Sessions will be delivered remotely. Unused time will expire at the end of each month and will not carry over.
Delivery Period: The shorter of the period for which Inbound Consulting: Monthly is purchased, or one (1) year Last Modified: March 1, 2023
Up to 1 hour per month
Delivery: The shorter of purchase period or 1 year
Delivered remotely. Unused time expires at the end of each month.
Inbound Consulting: Ongoing
Inbound Consulting: Ongoing consists of up to five (5) hours of remote access per month to an inbound consultant or equivalent HubSpot expert(s) for strategic support and project guidance related to your HubSpot subscription. Five (5) hours of total support may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.
Inbound Consulting: Ongoing also includes a strategy review or equivalent deliverable agreed upon by the customer and consultant in writing, delivered up to 4 times over the annual subscription period but no more frequently than every 3 months.
Delivery Period: The shorter of the period for which Inbound Consulting: Ongoing is purchased, or one (1) year Last Modified: March 1, 2023
Up to 5 hours per month
Delivery: The shorter of purchase period or 1 year
Includes strategy review or equivalent deliverable up to 4 times annually (no more than every 3 months). Unused time expires at the end of each month.
Inbound Consulting: Advanced
Inbound Consulting: Advanced consists of a guided service delivered by an inbound [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to ten (10) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 75 days from purchase Last Modified: April 4, 2022
Up to 10 hours of total support
Expiration: 75 days from purchase
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Inbound Consulting: Premium
Inbound Consulting: Premium consists of a guided service delivered by an inbound [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to twelve (12) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 90 days from purchase Last Modified: April 4, 2022
Up to 12 hours of total support
Expiration: 90 days from purchase
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Inbound Consulting: For Solutions Partners
Inbound Consulting: For Solutions Partners is an expert service delivered by a HubSpot inbound consultant or designated specialist. It offers flexible coverage across three key areas: enhancing customers’ HubSpot setups to achieve their business goals, matching prospects’ needs with HubSpot tools, and providing consultative sessions on HubSpot processes, tools, and use cases. The service consists of seven (7) hours per month, which may include live calls, email guidance, prep work, and other activities required to reach a specific outcome. Delivered over time, it gives partners consistent access to inbound expertise to address a range of training, delivery, and prospecting needs. Unused hours expire at the end of each month and will not carry over.
Delivery Period: The shorter of the period for which Inbound Consulting: For Solutions Partners is purchased, or one (1) year Last Modified: Oct. 1, 2025
Up to 7 hours per month
Delivery: The shorter of purchase period or 1 year
Available for HubSpot solutions partners. Unused time expires at the end of each month.
One-Time Inbound Consulting: For Solutions Partners
One-Time Inbound Consulting: For Solutions Partners is an expert service provided by a HubSpot inbound consultant or designated specialist. It’s designed to make progress in one of three key areas:
Enhancing 1-2 customers’ HubSpot setup to support their business goals,
Aligning 1-2 prospects’ needs with HubSpot tools, or
Delivering consultative sessions on HubSpot processes, tools, and use cases.
The service consists of ten (10) hours, which may include live calls, email guidance, prep work, and other activities required to reach a specific outcome related to the chosen area. The 10 hours must be consumed within 90 days from purchase, and any unused hours will expire and not carry over at the end of 90 days from the date of purchase.
Expiration Period: 90 days from purchase Last Modified: Oct. 1, 2025
10 hours
Expiration: 90 days from purchase
Available for HubSpot solutions partners. Unused time expires at the end of 90 days from the date of purchase.
Other Consulting
Service
Hours/Support
Delivery/Expiration Period
Notes
Premium Consulting
Premium Consulting consists of up to ten (10) hours of remote access per month. This consists of:
Up to five (5) hours of remote access per month to an inbound consultant or equivalent HubSpot expert(s) for strategic support and project guidance
Up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for general technical support related to your HubSpot subscription
Ten (10) hours of total support includes phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.
Premium consulting also includes a combined strategy review, or equivalent deliverable agreed upon by the customer and consultant in writing, delivered up to 4 times over the annual subscription period, but no more frequently than once every 3 months.
Delivery Period: The shorter of: the period for which Premium Consulting is purchased, or one (1) year Last Modified: March 1, 2023
Up to 10 hours per month
Delivery: The shorter of purchase period or 1 year
Includes strategy review or equivalent deliverable up to 4 times annually (no more than every 3 months). Unused time expires at the end of each month.
Custom Consulting Services
Custom Consulting Services will be as described in the applicable order form or statement of work.
Delivery period and/or expiration period will be as stated in the applicable order form or statement of work. Last Modified: Dec. 30, 2014
As stated in the applicable order form or statement of work
Delivery/Expiration: As stated in the applicable order form or statement of work
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Service
Hours/Support
Delivery/Expiration Period
Notes
Technical Consulting: Standard
Technical Consulting: Standard consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to eight (8) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 60 days from purchase Last Modified: May 1, 2023
Up to 8 total hours
Expiration: 60 days from purchase
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Technical Consulting: 1 Day
Technical Consulting: 1 Day includes a one (1) day training and/or technical session delivered onsite and is limited to ten (10) or fewer attendees. If this number is exceeded, additional fees will apply. Travel expenses are not included.
Delivery Period: 90 days from purchase Last Modified: Jan. 30, 2018
1-day training and/or technical session
Delivery: 90 days from purchase
Delivered onsite, limited to 10 or fewer attendees (additional fees apply if exceeded). Travel expenses not included.
Technical Consulting: Ongoing
Technical Consulting: Ongoing consists of up to five (5) hours of remote access per month to a technical consultant or equivalent HubSpot expert(s) for general technical support and project guidance related to your HubSpot subscription. Five (5) hours of total support may include phone conversations, email-based support, prep work, and any other activities related to the service. Unused hours expire at the end of each month and will not carry over.
Delivery Period: The shorter of the period for which Technical Consulting: Ongoing is purchased, or one (1) year Last Modified: Nov. 1, 2021
Up to 5 hours per month
Delivery: The shorter of purchase period or 1 year
Unused time expire at the end of each month
Technical Consulting: Advanced
Technical Consulting: Advanced consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to twelve (12) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 90 days from purchase Last Modified: May 1, 2023
Up to 12 total hours
Expiration: 90 days from purchase
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Technical Consulting: Premium
Technical Consulting: Premium consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in developing outcomes related to your use of your HubSpot subscription and provide guidance on how you can achieve those outcomes. This service consists of up to sixteen (16) hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 120 days from purchase Last Modified: May 1, 2023
Up to 16 total hours
Expiration: 120 days from purchase
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Technical Consulting: Data Hub Programmable Automation
Technical Consulting: Data Hub Programmable Automation consists of a guided outcome-based service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you in the launch of one HubSpot workflow-based process utilizing programmable automation features (coded actions and webhooks). This service will be delivered remotely to its recommended outcome or limited to six (6) hours of total support, which will consist of phone conversations, email-based support, and any other activities related to the service outcome.
Delivery Period: 90 days from purchase Last Modified: Sept. 3, 2025
Up to 6 total hours
Delivery: 90 days from purchase
Delivered remotely
Technical Consulting: Data Hub Data Sync
Technical Consulting: Data Hub Data Sync consists of a guided outcome-based service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you to get Data Hub data sync enabled for one connected system syncing with your HubSpot database. This service will be delivered remotely to its recommended outcome or limited to six (6) hours of total support, which will consist of phone conversations, email-based support, and any other activities related to the service outcome.
Delivery Period: 90 days from purchase Last Modified: Sept. 3, 2025
Up to 6 total hours
Delivery: 90 days from purchase
Delivered remotely
Technical Consulting: For Solutions Partners
Technical Consulting: For Solutions Partners is an expert service delivered by a HubSpot technical consultant or designated specialist. It offers flexible coverage across three key areas: post-sales technical solutioning for multiple customers, pre-sales technical scoping for multiple prospects, and system education on advanced HubSpot products, tools, and features. The service consists of seven (7) hours per month, which may include live calls, email guidance, prep work, and other activities required to reach a specific outcome. Delivered over time, it gives partners consistent access to technical expertise to meet a range of training, delivery, and prospecting needs. Unused hours expire at the end of each month and will not carry over.
Delivery Period: The shorter of the period for which Technical Consulting: For Solutions Partners is purchased, or one (1) year Last Modified: Oct. 1, 2025
Up to 7 hours per month
Delivery: The shorter of purchase period or 1 year
Available for HubSpot solutions partners. Unused time expires at the end of each month.
One-Time Technical Consulting: For Solutions Partners
One-Time Technical Consulting: For Solutions Partners is an expert service provided by a HubSpot technical consultant or designated specialist. It’s designed to make progress in one of three key areas: post-sales technical solutioning for one to two customers, pre-sales technical scoping for one to two prospects, or advanced system education on HubSpot tools and features. The service consists of ten (10) hours, which may include live calls, email guidance, prep work, and other activities required to reach a specific outcome related to the chosen area.
Expiration Period: 90 days from purchase Last Modified: Oct. 1, 2025
Up to 10 total hours
Expiration: 90 days from purchase
Available for HubSpot solutions partners
Migration Consulting: 4 Hour
Migration Consulting: 4 Hour consists of up to four (4) hours of consultative or technical discussions or offline work delivered remotely.
Expiration Period: 90 days from purchase Last Modified: March 3, 2020
Up to 4 total hours
Expiration: 90 days from purchase
Delivered remotely
Partner Technical Accelerator
Partner Technical Accelerator consists of a guided service delivered by a technical consultant [or equivalent HubSpot expert(s) as designated by us]. During this service, we will assist you by providing 16 hours of in-depth training consisting of both live sessions and self-paced training. When the training concludes, we will support the partner with up to an additional 4 hours of consulting. This service consists in total of up to 20 hours of total support, which may include phone conversations, email-based support, prep work, and any other activities related to the service.
Expiration Period: 120 days from the date of purchase Last Modified: Aug. 1, 2024