Cobbled Tech Solutions Don’t Work for Today’s Customer Journey
Customer journeys are increasingly complex, and technology can help — or hinder — your ability to deliver a remarkably connected customer experience. When tech systems are cobbled together, they lead to:
Silos between teams, making it harder to align A clunky user experience, making it harder to adopt An inflexible tech stack, making it harder to adapt And unexpectedly high total cost of ownership without ROI