Logo - Full (Color)

Sales

Capture and Qualify Leads

Stop losing leads to slow follow-up.
Let AI qualify, route, and book meetings instantly. 

Service and Commerce Hub Customer agent

The Problem

Your Goals Haven't Changed. How You Reach Them Has.

Sound familiar?

  • "We consistently lose leads that come in after hours."

  • "My reps waste hours on prospects who were never a good fit."

  • "Our routing is broken. Leads sit or go to the wrong person."

You still need to respond to new leads quickly and qualify them accurately. What's changed is that you no longer have to do it manually.

The most repetitive parts of your sales process, like asking the same qualifying questions over and over, are exactly where AI delivers the most value. Let AI handle that work, so your team can spend their time actually selling.

HS_Pictograms_AI_Agent

How Breeze Helps

AI That Qualifies Leads Around the Clock

AI handles the first conversation and connects qualified leads to the right rep immediately. No more lost leads from slow response times or after-hours traffic. Start with Customer Agent, and then see how other Breeze tools can help you move pipeline faster.

Start with Customer Agent

All Products, Professional and Enterprise

Most AI chatbots just answer questions. Customer Agent qualifies and converts.

Customer Agent engages visitors, qualifies them on criteria you define, and books meetings with the right rep. No forms to fill out. No delays. Just qualified meetings booked while interest is hot.

And because it's built on HubSpot's Smart CRM, every interaction gets logged automatically, including conversation history and qualification details. When sales picks up the conversation, they have complete context without digging through multiple systems or syncing data across tools.

This is the difference between generic AI and AI that actually moves pipeline.

Learn more about Customer Agent

Turn it on to see real results

  • 69%

    of conversations handled without a human

  • 24/7

     lead engagement and qualification

Get Started With Customer Agent

Set up your first customer agent in minutes.

Step 1 - Create and Configure

Navigate to Service > Customer Agent and click "Set up your agent." Name your agent and choose a personality that matches your brand — Friendly, Professional, Casual, Empathetic, or Witty.

Step 2 - Add Content Sources

Connect your knowledge base articles, website pages, help docs, PDFs, or external URLs. Your agent learns from this content to answer customer questions accurately.

Step 3 - Deploy to Channels

Choose where your agent will engage visitors — website chat, email, WhatsApp, Facebook Messenger, or voice (beta). Deploy to your conversations inbox or help desk workspace.

Step 4 - Test and Go Live

Use the built-in testing tool to preview responses without using credits. When you're confident in your agent's performance, it's live and ready to engage visitors 24/7.
Start Setup Now

Need advanced Customer Agent features?

Set up custom handoff rules, create actions for API integrations, or configure CRM data access.

Learn more

Go Deeper with More Breeze Tools

Once you've got Customer Agent up and running, add more Breeze tools to make your qualification and routing even smarter.
Prospecting Agent-2 Sales Hub Professional+

Prospecting Agent (Beta)

Monitors your priority accounts for signs they're ready to buy, like new funding, leadership changes, or hiring activity. When it spots something, it can draft and send personalized outreach automatically. Use it to reach qualified leads at the right moment instead of waiting for them to come to you.
MH_Email_EmailBuilder_en_01162026 Marketing Hub or Sales Hub Professional+

Lead Scoring

Scores contacts and companies based on fit and engagement signals, like job title, company size, website visits, and email interactions. Use it to prioritize follow-up, so reps focus on the leads that actually matter.
Service and Commerce Hub Customer agent All Products Starter+

Customer Handoff Agent

Gathers lead context, including campaign touches, content consumed, and qualification details, into a structured handoff document before routing to sales. Reps get the full picture without digging through records or asking the prospect to repeat themselves. Use it to start every sales conversation informed and ready to move.

It helps us convert faster. The faster we can provide accurate information, the more likely they are to become customers.

CHRIS PATULLO

Founder & CEO

Football Play Card

Football Play Card Logo with Name Black 1
Sales_2 Established

Identify buyer intent

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Read more
Sales_3 Early

Enrich contact and company data

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Read more
Marketing_1 Emerging

Define target audience

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.
Read more